Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,292 Reviews)
Open Ratings Snapshot
Rating breakdown 30,292 reviews
5 Stars
25,931
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Galaxy S25 Ultra: Wowsa, This Flagship Delivers!
on September 28, 2026
Posted by: GalaxyGoblinSassmaster
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a complete package with a flagship experience and high-end performance—and honestly, I’m totally and unequivocally impressed. It feels powerful and premium without feeling like I’m carrying a brick around. I really love how lite weight it feels for a phone with this much capability. The battery life is simply amazing! I can use my phone ALL day without constantly hunting for a charger. And the display? Stunning barely covers it! The reliable, highly polished, holy-cow stupidly gorgeous diplay with top-tier battery life and a phenomenal anti-reflective screen makes everything from everyday use to watching videos look fantastic, even when lighting conditions aren't ideal. And that's exactly why I chose this phone!! But hey....the caveat—the camera! The photos are sharp, detailed, and impressive enough that it literally makes capturing everyday moments genuinely fun and inspiring. While I love having the S Pen built right into the phone, I’d love to see more finger-touch functionality alongside the pen for certain tasks. Ultimately the S25 Ultra delivers where it matters most—and the camera, battery, display, and performance make it seriously hard not to love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY S25 Ultra
on September 28, 2026
Posted by: ThatGirl
[This review was collected as part of a promotion.] I chose the Galaxy 25 Ultra for the camera features and the color choices. I have been a Galaxy user since the first generation of the Galaxy phones and love the Galaxy more with each new upgrade. I will always use a Galaxy unless or until I try the fold but still a Galaxy.
I can honestly say that I have not used any of my phones to their full potential due to just not having enough time to simply learn all the features I know they have. If they had more informed tutorials for each feature that would be great! Other than that, it is a really good phone to choose for my everyday needs.
Thank you, Samsung. I'm looking forward to my next Galaxy. Cannot wait!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything and more!
on September 28, 2026
Posted by: Strongarm78
[This review was collected as part of a promotion.] I chose my Galaxy S25 Ultra because it was the top of the line option and I have been a long time user of Galaxy products. I use my phone for everything I do, literally. I run all other devices off my Hotspot, I watch podcasts and movies and stream music. It has an exceptional camera and video capturing technology. I have yet to feel as if I need something more. This device meets my every need handily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very good for performance.
on September 28, 2026
Posted by: Malikk2
[This review was collected as part of a promotion.] I chose this device for the features it comes with. Fast performance and good camera. Battery is ok. 120 refresh rate is nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Sc00by0717
[This review was collected as part of a promotion.] I chose to stay with samsung year after year due to the quality and features. I've had a galaxy phone since the the first model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on September 28, 2026
Posted by: Noodles2722
[This review was collected as part of a promotion.] I chose this phone hoping I’d enjoy the upgrade, and I absolutely do. It’s quick, easy to use, and the screen looks great. I especially love having a camera I can pull out when I want to capture a moment with my family. Everything feels smooth, and I find myself appreciating the phone more the longer I use it. I’m really happy with my choice and would recommend it to anyone considering one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Madmat
[This review was collected as part of a promotion.] Been using samsung phones for many years now. Best phones ever. Never had an problem with these phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung never disappoints
on September 28, 2026
Posted by: TexasHoneybadger
[This review was collected as part of a promotion.] In todays day and age of choices and fancy gizmos and gadgets only one product will always be my ideal choice. I chose the 25+ ultra a while back and nothing compares. I love the processing speed, the storage and picture quality which was an absolute must for me to create the bwst memories of my kkds
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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