Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,610 Reviews)
Open Ratings Snapshot
Rating breakdown 30,610 reviews
5 Stars
26,202
4 Stars
3,463
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
a dream not a phone
on February 17, 2025
Posted by: Stasian
[This review was collected as part of a promotion.] Samsung fulfilled my dream and made my perfect Phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth phone
on February 17, 2025
Posted by: TechFan
[This review was collected as part of a promotion.] Fast and smooth phone. Audio eraser cleans up the sound on videos. This phone works with my Samsung tablet on certain apps. Just a nice phone with a nice screen. Call quality and reception are very good. I recommend this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid feel, beautiful UI, amazing pictures.
on February 17, 2025
Posted by: Dandani
[This review was collected as part of a promotion.] Love all the new features that AI helps with. Now brief really helps me with getting my day started. I use many of the AI features for work now too especially the audio eraser! Seamless action across apps allows me to use my phone for more of my work. Picture quality is insane! Overall love the updates!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Phone!
on February 17, 2025
Posted by: Guardian206
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse device that seamlessly blends cutting-edge hardware with intelligent AI-driven software features. With a sleek design and a stunning 6.9-inch Dynamic AMOLED display, it offers a visually immersive experience while remaining comfortable to hold. Powered by the Qualcomm Snapdragon 8 Elite processor and up to 1TB of storage, it delivers unparalleled performance for multitasking and gaming. One of its standout features, "seamless actions across apps," enables users to perform complex tasks across multiple applications effortlessly, enhancing productivity. "Now Brief" serves as a personalized assistant, delivering real-time updates and reminders directly to the home screen. The "Audio Eraser" feature further elevates the user experience by allowing AI-powered removal of unwanted background noise from recordings, making it a game-changer for content creators. The 200MP main camera ensures stunning detail, while an improved 50MP ultrawide lens enhances macro photography and low-light shots. With a robust 5,000 mAh battery, it easily lasts a full day of heavy usage, though charging speeds remain unchanged. Overall, the Galaxy S25 Ultra is a premium smartphone that delivers a smooth, efficient, and feature-rich experience, making it one of the best choices for those seeking top-tier performance and innovation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Almost the perfect phone for nearly everyone
on February 17, 2025
Posted by: linger4605
[This review was collected as part of a promotion.] Pros: All day battery life. Best screen on the market. Snappy fast processor. Cameras options are plentiful for whatever you need. Zoom is amazing. Fingerprint sensor is perfect. Speakers have been improved and sound amazing. S pen included. UI is clean, responsive and has seamless actions across apps. AI works just as advertised. Beautiful looking design. Audio eraser works almost flawlessly and is impressive. Now brief is a neat option to have for organizing.
Cons: S pen no longer has Bluetooth. AI could be slightly improved and should have less limitations as what we can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Skeptical at first but love all new features
on February 17, 2025
Posted by: AGC2022
[This review was collected as part of a promotion.] I was skeptical at first with all the new A.I. added but I was pleasantly surprised. Everything works great, it's fast, connects to ear buds pro 3 seamlessly. I was worried about the screen edges but it gives you a great experience. Camera is great too. I haven't used the pen much but the translation feature is awesome, helps alot. Loving the new charging speeds too. Only thing I am bummed about is the storage, was hoping for more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
my best phone
on February 17, 2025
Posted by: aliaksei37
[This review was collected as part of a promotion.] I am not an expert, I just want to share my emotions after switching from the A series to the s25 ultra, it just flies, the best screen on the market, does not heat up at all, the charge lasts a full day, the camera transmits a real picture. First month, everything is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is FAST!
on February 17, 2025
Posted by: Ric232
[This review was collected as part of a promotion.] I have been using this phone for almost three weeks, and it has been the fastest and snappiest phone I have ever used. I am very happy with it and cannot recommend it enough!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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