Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,381 Reviews)
Open Ratings Snapshot
Rating breakdown 30,381 reviews
5 Stars
26,003
4 Stars
3,435
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Samsung Phones
on August 10, 2026
Posted by: Nyrguy45
[This review was collected as part of a promotion.] I have used Samsung phones as far back as I could remember. I choose Samsung based on the quality and the innovation. My s25 ultra is amazing and more than I could ask for.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing absolutely love it
on August 10, 2026
Posted by: Jeffnmi
[This review was collected as part of a promotion.] I chose this device because of the rich features and robust processer and the multitasking ability and size of the screen .. couldn't be happier with my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best Galaxy phone I've used so far
on August 10, 2026
Posted by: galaxydude
[This review was collected as part of a promotion.] I chose the s25 ultra since the last one I had was the s23 ultra and I was very happy with the premium features I was getting on that phone,
this phone is 100 times better
first of all the terabyte option is huge I never have to delete photos or anything and I still only used around 50% storage
the screen is amazing as always I love the new super dim option which is a first you can make the brightness lower than previous devices if your scrolling at night in bed etc
the pictures I take are gorgeous and with the Galaxy AI there's really no need for a professional camera
I also like that it's square rather than rounded it's a more comfortable hold
overall I've had this for more than a year definitely recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best All in One
on August 10, 2026
Posted by: GingerGalS25
[This review was collected as part of a promotion.] I chose the S25 Ultra for one device to handle business and personal on One device. I enjoy the briefings throughout the day and the AI features help me get insights on anything I wish to inquire about.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great
on August 10, 2026
Posted by: Babygirl
[This review was collected as part of a promotion.] This phone is awesome. Everything about it is love. The only thing is my battery dies fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better and better!
on August 10, 2026
Posted by: Beardguy48
[This review was collected as part of a promotion.] Man where to start I love everything about my s25 ultra, the reliability on it is top tier, pictures are phenomenal, gaming is awesome! I'm very glad I chose the ultra now I am thinking about an upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung rhe beat
on August 10, 2026
Posted by: Kim73sam
[This review was collected as part of a promotion.] I will never buy anything except Samsung because anytime I did I didn't like it Samsung I love and I usually buy it every two years
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on August 10, 2026
Posted by: Danni1230
[This review was collected as part of a promotion.] Great camera. Whwn storage gets low phone malfunctions
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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