Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,379 Reviews)
Open Ratings Snapshot
Rating breakdown 30,379 reviews
5 Stars
26,002
4 Stars
3,434
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
This product has an amazing camera.
on August 10, 2026
Posted by: Crystal
[This review was collected as part of a promotion.] I use my s25 ultra for home and work. My favorite part of the phone is the camera. Its amazing!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra
on August 10, 2026
Posted by: 333333
[This review was collected as part of a promotion.] I love my Samsung S25 Ultra. It's so easy to use. The awesome camera takes beautiful pictures. Id recommend it to everyone i talk to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love many features of my Galaxy s25
on August 10, 2026
Posted by: Butterflygrl
[This review was collected as part of a promotion.] 1st of all it has the greatest camera! From picture quality to video editing i love these features! The phone has been super reliable and between letting my special needs son Hotspot his tablet when we're away from home to picking up in very remote locations it hasn't failed to impress me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
beautiful design and fast UI
on August 10, 2026
Posted by: Eric23
[This review was collected as part of a promotion.] I usually hate Samsung UI but I feel the newer UI is less intrusive Thames it used to be. The customization is amazing as well. Wasn't planning on upgrading my phone at the time but it was a happy accident that led to the upgrade.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on August 10, 2026
Posted by: Bryant18
[This review was collected as part of a promotion.] I chose the samsung galaxy 25 ultra because of the s pen it helps me so much on my daily routines for work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Decided to upgrade
on August 10, 2026
Posted by: Nusaybah
[This review was collected as part of a promotion.] Last year, after having the Samsung S22 for a few years, I decided it was time for an upgrade. I chose the S25 Ultra. I love the newer features, especially having the stylus. It really comes in handy when it's time to sign paperwork.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Making life easy with ultra
on August 10, 2026
Posted by: Jd2025
[This review was collected as part of a promotion.] Simple best personal assistant on the planet easy adaptation to my personal every day life and work love this phone since it first came out FAN FOR LIFE❤️💯🫡
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I chose this one...
on August 10, 2026
Posted by: Breaisaslut
[This review was collected as part of a promotion.] Glad I chose this particular model. I tried to upgrade my device to a Motorola droid Z and the experience was far less than satisfactory; in fact the droid malfunctioned and failed by the third day. I promptly returned the phone for the flaw in the "bendable screen" only to find out less than a year later I would have to warranty the same issue 4 times again. After 5 returns I was finally granted the permission to get a new model and I have been elated ever since. I will never stray from Samsung again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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