Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,609 Reviews)
Open Ratings Snapshot
Rating breakdown 30,609 reviews
5 Stars
26,201
4 Stars
3,463
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Battery life
on February 25, 2025
Posted by: Cherokeendn
[This review was collected as part of a promotion.] I know it has really fast charging but I only get around 12 hrs out of the battery my s23 lasted me all day till I went to bed.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 25, 2025
Hey there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We understand how valuable the all day battery life of your device is to you usage and enjoyment every day. This device is designed to have the b attery life increase with continued usage and adjustment to your specific usage. If this is not your experience, we have provided a link to a few articles to help you maximize the battery life of your device. Lastly, we have provided a link to the Samsung Support Team if this experience continues, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone ever
on February 25, 2025
Posted by: Loviatar
[This review was collected as part of a promotion.] seamless actions across apps gaming and streaming 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on February 25, 2025
Posted by: Torotacossamsunglover
[This review was collected as part of a promotion.] Im in love with my s25 ultra. Im a samsung lover. Camera has a great quality fast charging system and last for days.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features! Glad I switched to Samsung!
on February 25, 2025
Posted by: Phonoholic
[This review was collected as part of a promotion.] So glad I decided to switch to Samsung. The seamless actions across apps are great! I'm extremely happy to be a new Samsung user!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
El Mejor Smartphone
on February 24, 2025
Posted by: AnuelAA
[This review was collected as part of a promotion.] Es el mejor celular que existe, Una IA Increíble Y Su Diseño muy hermoso. Es perfecto
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Quality and Performance- Highly Reliable
on February 24, 2025
Posted by: Sanad04
[This review was collected as part of a promotion.] This device offers an outstanding user experience with seamless actions across apps, making multitasking smooth and efficient. Switching between applications is nearly instant, with no lag, enhancing productivity throughout the day.
The Now Brief feature is a fantastic addition, providing quick, insightful summaries that keep me informed without overwhelming details. It’s perfect for staying updated while on the go.
Another impressive tool is the Audio Eraser, which effectively removes background noise, making recordings sound clear and professional. Whether for meetings, voice memos, or content creation, this feature ensures high-quality audio.
With a sleek design and advanced features, this device is a powerhouse of performance and convenience. Highly recommended for anyone seeking efficiency and innovation in a single package!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on February 24, 2025
Posted by: blexjoseph
[This review was collected as part of a promotion.] I use my Samsung for internet marketing, gaming, videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This time i feel the change and i love it
on February 24, 2025
Posted by: Mido25
[This review was collected as part of a promotion.] There is nothing to say much
I just love my samsung
And yeah samsung keep going with always new future
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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