Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,979 Reviews)
Rating breakdown 28,979 reviews
5 Stars
24,834
4 Stars
3,241
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
The New UI One!
on February 18, 2025
Posted by: Tatsu4
[This review was collected as part of a promotion.] I have used the Galaxy S25 Ultra for a few weeks now and I enjoy it everyday. I was surprised how fast it charges and how long it last per charge. Now Brief feature is great addition to the phone and hope it keeps on improving as time goes on. Gemini integrated to samsung is another step to improving samsung products. Circle to search is still great feature that has come to the Samsung phones which makes it easier to find products online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
elegant design
on February 18, 2025
Posted by: DaveRex
[This review was collected as part of a promotion.] Very statisified as always it is absolutely gorgeous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Undeniable & Simply the Best!!
on February 18, 2025
Posted by: Chappay
[This review was collected as part of a promotion.] The front and rear cameras are amazing! The features and quality are impeccable!. The best phone for multi tasking and social media video editing qhichbI do a lot of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter, Faster and Innovative
on February 18, 2025
Posted by: Cristoffer
[This review was collected as part of a promotion.] Reducing the weight by retaining and not reducing the battery is really good for me. Updating the processor is a big yes for me. And doing all this AI's features makes my everyday life more easier than ever and to mention the new Audio Eraser is superb. Thank you samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smartphone Ever!!!
on February 18, 2025
Posted by: KINGD26
[This review was collected as part of a promotion.] To start things off. The Snapdragon 8 elite designed for S25 is a game changer. Super fast and smooth and makes tasks and transitions between apps seamless and buttery smooth. I've dabbled with the audio eraser a few times and it works but im sure as time goes by samsung will perfect it. The Now Brief is my favorite addition. All my most viewed information right there at my fingertips is such a relief. Gaming is fun again, videos and photos are so beautiful 😍. Streaming my favorite animes and shows are such a breeze and with such excellent battery life and fast charging I'm able to go throughout my day worry free. I love my new phone and with 1TB of storage I'm able to enjoy my passion for photography and videography more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ultra and the new design
on February 18, 2025
Posted by: Kc5180
[This review was collected as part of a promotion.] Love the new design, Seamless transition to other samsung devices tablet, earbuds, and watches
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on February 18, 2025
Posted by: Pops70
[This review was collected as part of a promotion.] It's hard for me to give a truly great review on my new phone because I have only had it for about 1 1/2 weeks now. There are so many new features that come with it and I haven't had time to discover it all yet. I'm 70 years old and a little bit slower than I used to be but I still love a challenge. So far I love my new phone and can't wait to explore it more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, but not revolutionary
on February 18, 2025
Posted by: NewS25U
[This review was collected as part of a promotion.] Great screen for streaming videos outside. Not noticably different from the S23 Ultra that I traded in. AI features seem helpful and maybe with more use they will become a differentiator.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey NewS25U, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced display quality especially during your streaming. We have provided a link to the full device manual to assist you in your discovery of the additional features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to answer any questions and offer one on one assistance with any of the features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US