Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,984 Reviews)
Open Ratings Snapshot
Rating breakdown 28,984 reviews
5 Stars
24,838
4 Stars
3,242
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great phone!
on February 18, 2025
Posted by: Machew
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a fantastic upgrade! Coming from the S23 Ultra, the speed is noticeably improved. The display is gorgeous, especially with HDR content (crank that brightness!). One Bar and One UI 7 are nice additions. Samsung nailed it!
Heads-up though: The S Pen no longer has Bluetooth. If you rely on those features, this might not be the upgrade for you.
P.s. I got the Jet Black version and i love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S25 Ultra Review.
on February 18, 2025
Posted by: jerrypc
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and it’s been an impressive device for both work and entertainment. As someone who juggles business tasks, streaming, and gaming, this phone delivers a seamless experience but has a few setbacks.
One of my favorite features is seamless actions across apps, switching between emails, video calls, and spreadsheets for work is effortless. I can quickly copy text from an email and paste it into a document without lag, and running multiple apps in split-screen mode is smooth.
The 6.9-inch Dynamic AMOLED 2X display is stunning, making streaming shows, gaming, and watching sports a great experience. The adaptive refresh rate makes scrolling buttery smooth, and outdoor visibility is excellent. I use my phone for Netflix, YouTube, and sports updates, and the colors pop beautifully.
The 200MP camera is excellent, especially in daylight, capturing sharp and detailed images. Night mode has improved, reducing graininess in low-light shots. A standout feature is Audio Eraser, which is incredibly useful for work. When recording meetings or voice memos, it removes background noise, making everything sound crisp and clear, a big plus for busy environments.
Now Brief has been helpful in organizing my day by summarizing emails, messages, and schedules. The S Pen is great for notes, but I was disappointed that Samsung removed Bluetooth functionality, making it less useful for remote controls.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI assist and looks of the model
on February 18, 2025
Posted by: PalS25
[This review was collected as part of a promotion.] It feels really good to hold the phone in hand after samsung S5. Im really enjoying this flat and sharp phone. And AI features is out of this world. It's really working great with slimmess across app. It's really easy to work with and it understands perfectly regardless your accent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extremely fast processing
on February 18, 2025
Posted by: Chalo20191
[This review was collected as part of a promotion.] I have had samsung phones in the past but this phone feels extremely fast, battery life is excellent and display resolution is superb. Seamless connection works great with my tab 9 ultra and galaxy book 3 pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A very refined product
on February 18, 2025
Posted by: Fenceguy
[This review was collected as part of a promotion.] I am in love with this new phone, I use it for my own business, and some of the features like seamless actions across apps, Now Brief, Audio Eraser, AI , amazing camera, are all features that just make this phone feel premium! The fit and finish is spectacular, the little changes like the rounded corners really sold me and could not be happier with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an unbelievable phone. Camera is amazing c
on February 18, 2025
Posted by: SamsungNT
[This review was collected as part of a promotion.] This phone is unbelievable. The camera is amazing. The storage options are amazing. I got the one terabyte.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Masterpiece of Innovation: Samsung S25 Ultra
on February 18, 2025
Posted by: TruthSeeker
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a perfect blend of cutting-edge tech and premium design. Its sleek curved edges, titanium frame, and stunning blue color make it a joy to hold, while the camera array not only looks futuristic but delivers exceptional quality, zoom, & low-light performance. I love better zoom quality.
The 6.9-inch QHD+ Dynamic AMOLED 2X display is breathtaking, with ProScaler enhancing brightness and clarity as you use the phone. I’d love to see this feature work even better seamlessly across Netflix and all apps. Samsung’s cool AI features elevate the experience—seamless actions across apps make multitasking fluid, Now Brief keeps updates organized, and Audio Eraser cleans up unwanted background noise.
The S Pen remains a game-changer for precision writing and document editing. Removing Bluetooth was a smart move—it wasn’t essential, but the S Pen itself is irreplaceable.
Samsung’s software updates will only make this phone better, refining the already-impressive cameras and AI-powered enhancements. The Galaxy S25 Ultra is an absolute powerhouse, setting new standards in design, performance, and smart AI-driven features. A 5-star device, without a doubt.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Upgrade
on February 18, 2025
Posted by: Cam2031
[This review was collected as part of a promotion.] I previously had the S24 Ultra, but I absolutely do not regret upgrading within 1 yr to the S25 Ultra. It's design is super sleek and not so rigid, processing time is amazing amd provides seamless actions across apps. I am loving all the features and assistant features as well. This is a great purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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