Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(25,411 Reviews)
Open Ratings Snapshot
Rating breakdown 25,411 reviews
5 Stars
21,812
4 Stars
2,792
3 Stars
483
2 Stars
150
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Awesome, great phone
on May 26, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] I been a samsung galaxy user for years. Samsung never disappoints. The galaxy S25 ultra has been a great phone. It does exactly what it says it does. The features for the phone is awesome. Thank you making a great phone. Will continue buying samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note take made so easy!!
on May 26, 2026
Posted by: Pinky8989
[This review was collected as part of a promotion.] Using the spen makes taking notes so quick and easy. I am doing it constantly. And the fact that the phone reminds me that the pen isn't there if I try to walk away before I put it back is awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone except.
on May 26, 2026
Posted by: Jgreatphonep
[This review was collected as part of a promotion.] The galaxy s 25 ultra is a great product and works seamlessly with AI technology so far . The only thing I wish could change is the Absorbent price.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 26, 2026
Posted by: MadameLoafer22
[This review was collected as part of a promotion.] This phone has been the best phone I have ever had! I absolutely love it! So easy to navigate through, has so much storage, and indestructible! I highly recommend this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new interface
on May 26, 2026
Posted by: Tecent
[This review was collected as part of a promotion.] I use AI streaming music and video great performance
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera
on May 26, 2026
Posted by: Lesliered
[This review was collected as part of a promotion.] Galaxy AI is wonderful. There are so many things that it can assist with. The phone is so user friendly and very high tech. I do not need any other device other than my Galaxy watch of course!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great performance
on May 26, 2026
Posted by: TONYTampa
[This review was collected as part of a promotion.] I have been using my phone to do almost everything I need. From bank transactions, scanning personal documents, taking great photos and video during trips and using Galaxy AI features to improve or modify them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 26, 2026
Posted by: L3th4L
[This review was collected as part of a promotion.] Love using this phone for everything, everyday things makes it so much easier to use.
The galaxy AI helps a ton, especially while driving.
Driving for work im able to just talk versus actually having to pick my phone up to use it.
The camera is amazing, using it for work im able to take a Picture, edit and send all from my phone without having to download other apps to make it work the way I need it too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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