Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(25,144 Reviews)
Rating breakdown 25,144 reviews
5 Stars
21,573
4 Stars
2,769
3 Stars
479
2 Stars
149
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone I've had
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I used my phone and Galaxy AI daily. Games, work, calls, text. AI helps my with recipes. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera but S24 might be better
on May 25, 2026
Posted by: dmace9
[This review was collected as part of a promotion.] I mostly use my phone for streaming and concert recordings. The camera featuresis great but i feel like s24 ultra had a slightly better camera. Galaxy AI is a feature that was helpful for me when i needed to do quick fix. But my main usage is the camera and video functions for when i go to concerts. I hope it could be more clear when zooming further out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has nice feautures.
on May 25, 2026
Posted by: JayUrDawg
[This review was collected as part of a promotion.] I love galaxy ai.I love tge samsung galaxy s25 ultra, it is just a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some updates are great
on May 25, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] I really wish we had a choice in the ai feature I personally dont care for it. Also I dont like the fact we are being forced to use Google messages it's generic and completely not updated as Samsung messages there's alot you can't do with it. I also wish the feature that we could use a sd card for extra space as we did before. I have been a customer along time I do like the lightness of the phone just wish it was a little bigger like the notes and I do like the camera and some of the upgrades that you all have done have been great but the ones that I've mentioned have not please take these in consideration.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device has replaced my business computer!
on May 25, 2026
Posted by: Drea44
[This review was collected as part of a promotion.] My Ultra has all the features I need to run my campground business side. From bookkeeping to release forms, Galaxy AI has made my least favorite part of working for myself almost feel like cheating. The built in stylus makes it a breeze for guests to sign waivers without my constantly having to look for one.
The constant updates have fixed some glitches that I didn't even realize were there and others quickly after I did notice. Unlike other phones where I had to just deal with the funky apps for weeks.
I would (and have) recommended the S25 Ultra to friends and family members 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features, but the Bluetooth pen can be bac
on May 25, 2026
Posted by: Bazzministrator
[This review was collected as part of a promotion.] I use my phone for gaming and writing down notes, but I would prefer the Bluetooth Pen to be back as that was a useful feature for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stability and reliability
on May 25, 2026
Posted by: NUS81249
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra every day for both work and entertainment, and honestly it’s one of the best phones I’ve owned. The performance is incredibly fast, whether I’m multitasking, streaming sports and movies, or using multiple apps at the same time. The battery life easily lasts all day, even with heavy use.
One of my favorite features is Galaxy AI. I use Galaxy AI for photo editing, quick translations, organizing notes, and helping me respond to messages faster during work. The camera quality is outstanding, especially in low light, and the zoom is impressive for taking detailed pictures from far away.
I also use the S Pen frequently for work notes and quick sketches, which makes the phone feel even more productive. Gaming and streaming look amazing on the display, the screen is bright, smooth, and crystal clear.
Overall, the Galaxy S25 Ultra combines power, productivity, and entertainment better than any device I’ve used before. Samsung really delivered with this phone, and Galaxy AI makes the experience feel modern and useful every single day.
One of my favorite features is Galaxy AI. I use Galaxy AI for photo editing, quick translations, organizing notes, and helping me respond to messages faster during work. The camera quality is outstanding, especially in low light, and the zoom is impressive for taking detailed pictures from far away.
I also use the S Pen frequently for work notes and quick sketches, which makes the phone feel even more productive. Gaming and streaming look amazing on the display, the screen is bright, smooth, and crystal clear.
Overall, the Galaxy S25 Ultra combines power, productivity, and entertainment better than any device I’ve used before. Samsung really delivered with this phone, and Galaxy AI makes the experience feel modern and useful every single day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has exceptional features but..
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have found galaxy ai to be very helpful in most cases. However its lack of compatibility with most outside apps leave much to be desired. Also when paired with galaxy buds gemini struggles to comprehend well.
Value
4
Written by a customer while visiting Samsung US