Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,884 Reviews)
Rating breakdown 24,884 reviews
5 Stars
21,355
4 Stars
2,734
3 Stars
475
2 Stars
146
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
I love samsung's. That's all I buy.
on May 25, 2026
Posted by: MonkeyKids
[This review was collected as part of a promotion.] I use my phone for everything like audiobooks, music, movies, and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best valuable phone
on May 25, 2026
Posted by: Bigpapa
[This review was collected as part of a promotion.] I love this 📱 and will continue to buy this phone every 2 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What more could you ask for?
on May 25, 2026
Posted by: Lexluthor
[This review was collected as part of a promotion.] I have had this phone for over a year now and I cant think of a single thing I would add or change. It's fast, its solid, its beautiful, and the new Galaxy AI features make every just work. Worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very productive!
on May 25, 2026
Posted by: CnaMAMA43
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now and honestly I’m really impressed with it. The camera quality is incredible — especially in low light — and the zoom is actually useful instead of just being a gimmick. The display is beautiful, smooth, and easily one of the best screens I’ve used on a phone.
Battery life comfortably lasts me all day, even with heavy use, and the performance is fast and responsive with zero lag. One thing I didn’t expect to use as much as I do is Galaxy AI. Features like photo editing, live translations, note summaries, and search tools actually make everyday things easier instead of feeling gimmicky.
I also love how customizable Samsung phones are. Overall, the S25 Ultra feels premium, smart, and reliable. Definitely one of the best phones I’ve owned.
Battery life comfortably lasts me all day, even with heavy use, and the performance is fast and responsive with zero lag. One thing I didn’t expect to use as much as I do is Galaxy AI. Features like photo editing, live translations, note summaries, and search tools actually make everyday things easier instead of feeling gimmicky.
I also love how customizable Samsung phones are. Overall, the S25 Ultra feels premium, smart, and reliable. Definitely one of the best phones I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra 25 the best phone that needs to be nextlevel
on May 25, 2026
Posted by: Rahrah79
[This review was collected as part of a promotion.] I really love my ultra 25, there are a few things I wish It did have like privacy screen cough* cough* lol but other than that I got it for the camera quality. Samsung if you could make deals with social media apps so we have the best quality possible when uploading our content to apps that would be great also.
To take samsung to the next level a new messaging system to interact with our own personalized things would be great....considering they got rid of samsumg messaging I loved that part of the phone so much if they could do something like imessage and facetime....samsumg will ultimately the best phone im the US market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No Bluetooth pen
on May 25, 2026
Posted by: OAT567
[This review was collected as part of a promotion.] It's a nice phone, but I was very upset when the pen was not Bluetooth to the phone I wanted to switch back to my old phone. I used that pen so much for pictures. That's why I gave it a 4 star Review.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not crazy about this phone
on May 25, 2026
Posted by: Mudd9P
[This review was collected as part of a promotion.] I would not have bought this phone if they still had the Galaxy note series. I loved my note 9. It was so much better & easier to use. Unfortunately it stopped working. So may better features on my note 9
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 25, 2026
Posted by: Truckboss
[This review was collected as part of a promotion.] Galaxy AI is incredible, I use the galaxy S25 Ultra for not only my day to day but my job as well. I manage a trucking company and I send all my Dispatches, maintenance scheduling, emailing. The phone is incredibly fast
Value
5
Written by a customer while visiting Samsung US