Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,756 Reviews)
Rating breakdown 24,756 reviews
5 Stars
21,243
4 Stars
2,720
3 Stars
473
2 Stars
146
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Love this phone!
on May 25, 2026
Posted by: lilcountrygirl29
[This review was collected as part of a promotion.] I love the phone and all of its features its size is perfect fits into a pocket Even though it is a larger phone. I've enjoyed using the Galaxy AI on it. Being able to ask it quick questions dive into anything that might need some extra clarification has been wonderful. I'm an education so looking up little things that I may not know quickly and get precise answers has been wonderful. I've also started to use it with different pieces whether it was scheduling or looking up information within my own or just guiding me through my phone when my hands were unable to physically touch it. The only thing I'm not excited about is if I do drop the phone even if it's on carpeting the pen wants to pop out I've actually left it at home a couple of times cuz I didn't realize it popped out until I was leaving so it left that space open for any dust or debris to get in until I got back home.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had.
on May 25, 2026
Posted by: ChrisG2005
[This review was collected as part of a promotion.] This phone has been great since the start. It has amazing features that I have never seen before. Coming from a person that has not used a Samsung device in years, I still find new things about my phone everyday. Galaxy Ai helps so much with my everyday life, such as automatically cropping screenshot and help me write messages when I dont have the time to. I love the multi tasking capabilities of this phone and the amazing features thay it comes with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is a beast
on May 25, 2026
Posted by: Reformed1
[This review was collected as part of a promotion.] It's got top notch features and is such a very powerful piece of equipment to have at your fingertips
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great Samsung product
on May 25, 2026
Posted by: AceofBwandies
[This review was collected as part of a promotion.] I use my Gslaxy S25 Ultra for streaming and it works great. The battery life is solid and I enjoy the additional features like Galaxy AI.
Another great reason that I will continue to choose Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just like the rest
on May 25, 2026
Posted by: Samsungfanforlife
[This review was collected as part of a promotion.] Great. Everything has glitches here and there. I hate AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great but ...
on May 25, 2026
Posted by: Marie57
[This review was collected as part of a promotion.] Every thing on this phone is great. From galaxy AI to great pictures and volumes. The only thing that bothers me about this phone is that the shutter for the camera goes crazy when I want to take a picture and have to zoom in in order for the shutter not to go crazy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always love Samsung Galaxy Phones
on May 25, 2026
Posted by: candysan
[This review was collected as part of a promotion.] This is our 3rd Samsung Galaxy phone. I upgrade about every 2 years. Camera is one of my favorite features. Photos and videos look amazing. Stability is great too. Love the storage. I don't use the Galaxy AI but I'm sure it's helpful to some. I'm against AI but all the other features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is a great Phone, great camera and feutures.
on May 25, 2026
Posted by: Yofo17
[This review was collected as part of a promotion.] Everything within the phone is great, only the SPen feutures kind of threw me off.
It is the only think i don't use
It is the only think i don't use
Value
4
Written by a customer while visiting Samsung US