Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(24,833 Reviews)
Open Ratings Snapshot
Rating breakdown 24,833 reviews
5 Stars
21,311
4 Stars
2,728
3 Stars
474
2 Stars
146
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Samsung galaxy ultra s25
on May 25, 2026
Posted by: Bre528
[This review was collected as part of a promotion.] The product is great, has good features, great camera, lots of storage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features and has great battery
on May 25, 2026
Posted by: Silver
[This review was collected as part of a promotion.] I use mine for work , gaming and texting as often as I do and it never gives me any p9rbpems
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has an insane camera and battery
on May 25, 2026
Posted by: StormyCloudz99
[This review was collected as part of a promotion.] My experience with the S25 Ultra has been incredible. I often take pictures just for fun, and the camera on this phone is insanely good. Not to mention the storage I have. I have so many pictures and yet there is still room on my device.
I also love how long the battery lasts compared with other phones, for example this phone was unplugged at 7am, and by 2pm is still above 70 percent battery.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A truly epic gift
on May 25, 2026
Posted by: Venaur
[This review was collected as part of a promotion.] I gave this to my mother in law and she has been loving it. She finds the Galaxy AI features so easy to use, which came as a surprise because learning new tech is usually rough for her. She especially loves the photo editing features with the Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy smartphone
on May 25, 2026
Posted by: Babygurl
[This review was collected as part of a promotion.] This is the only phone line I ever had i refuse to get any other kind of phone it has the best camera the best features its just all around an amazing phone wouldn't have it any other way I love Google gemini as well ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!
on May 25, 2026
Posted by: Dreamy
[This review was collected as part of a promotion.] The phone is great. Galaxy AI Gemini helps me everyday. It's like having a personal assistant in your pocket or purse. From the daily briefing to the searches, to the reminders and alarms, it's extremely helpful in keeping you on task. Also, love the stylus, even though it was a major disappointment taking away the Bluetooth feature on it. Pics and videos are great. The battery lasts and the screen is a good size too. I would be lost without my S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My s25 ultra has the BEST cameras
on May 25, 2026
Posted by: Dimples
[This review was collected as part of a promotion.] I love my galaxy s25 ultra the camera is the main reason I purchased this device but also because I've had older galaxy devices and I know how awesome they are! I tried to switch to another device before from my s23 ultra and I decided to return it and get the s25 ultra mainly for the camera quality my photos and videos turn out amazing compared to other devices especially the zoom in. On top of that galaxy AI is incredible it helps me with so many things from editing photos to giving me answers to basic questions. Im very happy with my phone I love how samsung is always on top of the latest technology & keeps coming up with new features for their devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there!
on May 25, 2026
Posted by: Samdaman
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is honestly the best phone I’ve ever owned so far. Samsung really perfected this one. I use my phone heavily every single day for gaming, photography, multitasking, videos, social media, and everyday use, and this phone handles everything flawlessly.
For gaming, the performance is insane. I play for about 1–2 hours daily and experience absolutely zero lag, stuttering, or frame drops. Games run super smooth even on high settings, and the phone barely heats up compared to other devices I’ve used. The cooling system seems way improved because it stays comfortable in your hands even during longer gaming sessions.
Battery life is another huge win. Even with gaming, streaming, browsing, and multitasking throughout the day, the battery easily lasts me all day without stressing about charging. Fast charging is also super convenient when you do need a quick boost.
The cameras are absolutely stunning. Photos come out incredibly sharp, detailed, and vibrant in both daylight and nighttime shots. Videos look professional-level with amazing stabilization and clarity. Honestly feels like carrying a high-end camera in your pocket. Zoom quality is also crazy good and actually useful.
Multitasking on this phone is top tier too. Switching between apps is instant, split-screen works smoothly, and everything feels fast and responsive. The big display makes watching videos, editing photos, and browsing way better.
And the S Pen is a major plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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