Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,366 Reviews)
Rating breakdown 24,366 reviews
5 Stars
20,906
4 Stars
2,677
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
This products, has honestly been great
on May 24, 2026
Posted by: LooKane
[This review was collected as part of a promotion.] Samsung’s Galaxy S26 Ultra stands out as a polished, futuristic flagship that feels designed to make everyday phone use faster, smarter, and more private. Its biggest appeal is the way it blends powerful hardware with **AI** features that help with photos, calls, summaries, translations, and proactive suggestions, making the phone feel more like a helpful assistant than a passive device.
One of the most impressive additions is Galaxy AI, which includes tools like Photo Assist for editing images, Now Brief for personalized daily updates, Now Nudge for context-aware suggestions, and Call Screening for handling unknown callers [1][7]. Those features are meant to save time and reduce friction, especially when you are juggling messages, calendars, photos, and calls all at once. The privacy mode is just as notable. Samsung’s Privacy Display limits side viewing angles so people nearby cannot easily see what is on your screen, and it can be adjusted for certain apps or situations, with a stronger maximum mode for extra protection. That makes the S26 Ultra feel especially well suited for public spaces, whether you are entering passwords, reading messages, or handling sensitive information. Overall, the Galaxy S26 Ultra comes across as a premium phone that tries to do more than impress on paper. It aims to make smart features feel genuine! With the help of the amazing Ai features I was able to wite this pleasant review.
One of the most impressive additions is Galaxy AI, which includes tools like Photo Assist for editing images, Now Brief for personalized daily updates, Now Nudge for context-aware suggestions, and Call Screening for handling unknown callers [1][7]. Those features are meant to save time and reduce friction, especially when you are juggling messages, calendars, photos, and calls all at once. The privacy mode is just as notable. Samsung’s Privacy Display limits side viewing angles so people nearby cannot easily see what is on your screen, and it can be adjusted for certain apps or situations, with a stronger maximum mode for extra protection. That makes the S26 Ultra feel especially well suited for public spaces, whether you are entering passwords, reading messages, or handling sensitive information. Overall, the Galaxy S26 Ultra comes across as a premium phone that tries to do more than impress on paper. It aims to make smart features feel genuine! With the help of the amazing Ai features I was able to wite this pleasant review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've always had great user experience with Samsung
on May 24, 2026
Posted by: TheOvenMitt
[This review was collected as part of a promotion.] To say for the most part I don't know what I would do without my s25 ultra. My prior device had brought me such great use so when upgrading to this I would have to say it was definitely worth it. The features of Galaxy AI are incredible.
To say the least Samsung is doing a great job with their mobile devices I can't wait to see what the future brings. I can't even begin to express the relief I had when using my s25 Ultra and the ability to muti task as well as keep track of all my to do's. A Big Thank You to SAMSUNG!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone bad pen
on May 24, 2026
Posted by: WillCMor24
[This review was collected as part of a promotion.] I love my Galaxy s25 Ultra! It takes amazing photos, has plenty of storage, and had a great battery. The one downside is the pen. The pen only writes and does not let you use it for taking pictures like the previous versions do. Otherwise this phone is great.
Value
4
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5