Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,328 Reviews)
Rating breakdown 24,328 reviews
5 Stars
20,873
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Excellent device
on May 22, 2026
Posted by: Nathan
[This review was collected as part of a promotion.] The s25 ultra has been an excellent device in every way. I've used it for just about a year, and unlike other android devices or even previous Galaxy models, I haven't had a single issue with either hardware or software.
Galaxy AI is super useful in certain scenarios, the cameras and camera app are top of the line and the results are consistently impressive. Overall great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work Smarter, Not Harder: My S25 Ultra Experience
on May 22, 2026
Posted by: AvaLove2shop
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra for pretty much everything throughout my day, and it’s become a key part of both my work and personal life.
For work, I run my business straight from my phone—answering messages, managing appointments, creating content, and editing videos on the go. The multitasking is smooth, and switching between apps is fast, which really helps when I’m busy.
One feature that actually stands out for me is Galaxy AI. I use it a lot more than I expected—especially for things like rewriting messages, fixing captions, and organizing notes. It saves time and helps me sound more clear and professional without overthinking everything. It’s also useful for quick translations and searching things directly from what’s on my screen.
For content creation, the camera is one of my favorite parts. The quality is sharp, colors look natural, and it handles different lighting really well—whether I’m filming cars outside in the sun or taking clips for social media. The zoom is also super useful and actually delivers.
For entertainment, I use it for streaming shows, watching videos, and listening to music. The display is bright and clear, so everything looks high-quality. I also do some gaming, and it runs smoothly without lag.
Battery life has been reliable—I can go most of the day without stressing about charging, even with heavy use. And when I need it, it charges pretty fast.
Overall, the features—especially Galaxy AI—make my daily routine easier and more efficient.
For work, I run my business straight from my phone—answering messages, managing appointments, creating content, and editing videos on the go. The multitasking is smooth, and switching between apps is fast, which really helps when I’m busy.
One feature that actually stands out for me is Galaxy AI. I use it a lot more than I expected—especially for things like rewriting messages, fixing captions, and organizing notes. It saves time and helps me sound more clear and professional without overthinking everything. It’s also useful for quick translations and searching things directly from what’s on my screen.
For content creation, the camera is one of my favorite parts. The quality is sharp, colors look natural, and it handles different lighting really well—whether I’m filming cars outside in the sun or taking clips for social media. The zoom is also super useful and actually delivers.
For entertainment, I use it for streaming shows, watching videos, and listening to music. The display is bright and clear, so everything looks high-quality. I also do some gaming, and it runs smoothly without lag.
Battery life has been reliable—I can go most of the day without stressing about charging, even with heavy use. And when I need it, it charges pretty fast.
Overall, the features—especially Galaxy AI—make my daily routine easier and more efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely The Best Phone I've has So Far!!!!
on May 22, 2026
Posted by: Scoutgirl
[This review was collected as part of a promotion.] Everyday I learn something new my phone can do, I'm amazed how Awesome this phone is, it does more then I've known & the speech is flawless now, understands all my commands I ask it too do, especially while I'm driving, it's a Great Feature that makes it easy to just drive & not have to mess with a phone since it'll do everything with the command of your voice making it so much more safe while driving cause you can do anything with your phone with just your voice & not having to grab a phone taking your concentration off the road to your phone, it's a wonderful feature to just use your voice!!!! I've not had Any Issues with this phone, it's worked flawlessly since I got it & I Love how the Galaxy AI helps with All Your Needs, especially while driving, Major help with driving & answers all your questions you need answer, just a simple ask & you have plenty of answers & I've had it for more then a year now, can't believe it's been that long, lol!!!! Just happy with this phone & decided not to upgrade till the s27 comes out cause I'm completely happy with this phone so why waist the money till the next one came out cause why not, I usually get every new phone but I'm so happy with this one that I'm just gonna wait till the s27 comes & then I'll probably upgrade but till then, I'm Very Happy with my S25 Ultra!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I enjoy the low latency and smoothness
on May 22, 2026
Posted by: Jaxdun
[This review was collected as part of a promotion.] There are not many bugs and is very smooth. I enjoy that you can use samsung dex to turn it into a work station and connect to a TV or monitor. Also, it has a long lasting battery and stays cool in my had. But, one thing is that it is slightly bulky and heavier than other options but for the large oled screen I in my opinion think its worth the extra wight and I also like taking notes on paper but it more essayer to have it all in one place and the comfortably of the s pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has exceeded my expectations. I
on May 22, 2026
Posted by: Purplerose
[This review was collected as part of a promotion.] I rnjoy the ease and all the information Galaxy AI helps me retrieve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Travel Memories +More
on May 22, 2026
Posted by: Cupcakes29
[This review was collected as part of a promotion.] I am so happy the quality of photos from a cellphone have gotten so much better. I don't need to be packing a 35mm camera anymore and standing out as a tourist when traveling abroad. Less weight, many functions, and beautiful crisp colorful travel photos keep me even more attached to my phone which is so much more than a phone now. Maps, conversion and translate apps, airlines, hotels and tour companies all at my fingertips make travel so much easier. If I don't know something, I have Galaxy AI to ask for answers to make decisions. And having the Samsung Galaxy Ultra size, makes viewing everything much easier on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on May 22, 2026
Posted by: Mike123
[This review was collected as part of a promotion.] Galaxy AI actually seems good for what you get. I like the choice between Gemini and Bixby so I can choose what I like best. With Galaxy I don't feel locked in to an ecosystem like I do work other phones. Plan to have this phone a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has bright display in direct sunlight
on May 22, 2026
Posted by: ChocolatePeppermint024
[This review was collected as part of a promotion.] It's a major upgrade from s21 ultra, can play Minecraft with multiplayer mode. Video streaming on high resolution to my Samsung TV and start device's. It's larger screen is a plus over my s24 ultra.
Value
4
Written by a customer while visiting Samsung US