Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,307 Reviews)
Rating breakdown 24,307 reviews
5 Stars
20,853
4 Stars
2,671
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
I use this phone mostly for gaming and photography
on May 21, 2026
Posted by: Newbeginings
[This review was collected as part of a promotion.] I've been getting Samsung Galaxies for many years now and they never disappoint! Though my 25 can't take amazing eclipse pictures or pictures of the moon that look like I was actually on it as my 23 did but it makes up for it with 200 MP that gives sharp natural pictures. It has a 50MP periscope telephoto lens, 5x to 10x zoom (30x–100x AI zoom), and an improved 50MP ultra-wide lens, making it so simple to get beautiful detailed photos.
The Galaxy AI editing tool is not only on the pictures but also can remove sound in videos now as well, and has more options I just haven't checked them out yet, but for what I do know, Samsung has really poured into this one. The snapdragon 8 elite is obvious cause my phone runs a lot faster.
I also like the Galaxy AI assistant that helps you move one thing to another, like if you have an appointment in an email the Galaxy AI can move it to your calendar. I know there's other things Galaxy AI does but I don't really use them so can't review on them. The amount of space allows me to play the games I like without worrying about my phone slowing down or having to delete one just to get another. So I can do my shopping, gaming, scheduling, and managing all on this phone and it runs so smoothly. I really love my phone, but then again, I always love my Samsung Galaxy phones
The Galaxy AI editing tool is not only on the pictures but also can remove sound in videos now as well, and has more options I just haven't checked them out yet, but for what I do know, Samsung has really poured into this one. The snapdragon 8 elite is obvious cause my phone runs a lot faster.
I also like the Galaxy AI assistant that helps you move one thing to another, like if you have an appointment in an email the Galaxy AI can move it to your calendar. I know there's other things Galaxy AI does but I don't really use them so can't review on them. The amount of space allows me to play the games I like without worrying about my phone slowing down or having to delete one just to get another. So I can do my shopping, gaming, scheduling, and managing all on this phone and it runs so smoothly. I really love my phone, but then again, I always love my Samsung Galaxy phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent well rounded smartphone
on May 21, 2026
Posted by: Phoneguy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra and it’s easily one of the most fun premium phones I’ve used. The design feels sleek and solid in hand, but what really stands out is how enjoyable the overall experience is compared to many other high-end phones that can feel a bit too similar.
One of my favorite parts of the phone is Galaxy AI. The Galaxy AI features are top notch and actually useful in everyday life. I use Galaxy AI for things like writing assistance, summarizing notes, and improving messages before sending them. It helps save time and makes communication smoother, especially when I’m responding to emails or organizing ideas for work. The AI tools also feel fast and seamless, which makes them easy to rely on throughout the day.
In my daily routine, I use the S25 Ultra for streaming shows, watching sports highlights, and YouTube, and the large display makes everything look vibrant and immersive. It’s also great for gaming since performance is smooth and responsive.
I also rely on it heavily for work—checking emails, reviewing documents, and staying organized. The combination of performance, display quality, and Galaxy AI makes it both a powerful productivity tool and a great entertainment device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade after 7 years
on May 21, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] Took me 7 years to upgrade and i love it. I can do a lot more like taking 200 mega pixels pictures streaming movie, live events and better sound quality and the Galaxy AI is pretty good the i can do live translation and interpreter and still learning about it. Can't wait to see what more this smartphone has to offer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed is amazing!
on May 21, 2026
Posted by: 427BATMAN
[This review was collected as part of a promotion.] I upgraded from the Galaxy S20+ to the Galaxy S25 Ultra, so there was obviously going to be a big difference. But my oh my, I was so surprised at how amazing this phone is!
Processing speed is incredible when loading the mobile games, and when I need to transition to my work email, there's no lag at all and everything works flawlessly! The cameras take amazing pictures and the things you can do with the Galaxy AI takes it to another level!!! I'm able to have fun and work all on the same device without skipping a beat! Thank you Samsung!
Processing speed is incredible when loading the mobile games, and when I need to transition to my work email, there's no lag at all and everything works flawlessly! The cameras take amazing pictures and the things you can do with the Galaxy AI takes it to another level!!! I'm able to have fun and work all on the same device without skipping a beat! Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thanks to this one I came bacl to Samsung.
on May 21, 2026
Posted by: RamVill
[This review was collected as part of a promotion.] I switched back to Samsung thanks to this device and I’m glad I did. The speed, battery life, and camera are excellent, and Galaxy AI really makes a difference when editing photos, writing messages, and using daily apps. I use my Samsung phone for work, streaming, gym music, social media, and gaming, and everything runs smoothly without lag. Samsung keeps improving every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25 is simply unforgettable
on May 21, 2026
Posted by: Romeo2SA
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has exceeded all my expectations, becoming an essential part of my daily life. As someone who recently arrived in the United States with a basic level of English, the functions of Galaxy AI, along with Gemini's constant support for my learning, have been crucial to my progress allowing me to communicate with greater confidence. Furthermore, the experience with their camera system is simply unparalleled, the quality of the photos and videos I capture is professional, turning every moment into a high-quality memory, something I value very much. It is, therefore, a more than justified investment that has positively impacted my workflow and daily activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest phone of all time
on May 21, 2026
Posted by: MUFFINTOP
[This review was collected as part of a promotion.] Smoothest phone of all time. Doesn't glitch at all. The ai is absolutely insane. I love all the customization. And the UI is so tuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features like select to speak speech.
on May 21, 2026
Posted by: JDP1231
[This review was collected as part of a promotion.] I like using the s 25 ultra.Because I have a hard time with reading and spelling.But with the phone, it can read text on the pages you just need to use the S Pen for it
And I also like that, you can use more than one page at time. But one thing about it that I have a little problem with is that sometimes the phone can be a little bit glitchy. Like the keyboard would go in and out, it would pop-up. And then disappear, and it would do that rapidly really fast. But when you close out of the tap that you're on, it would disappear. The thing that I love most about the phone is the S. Pen, I just love using it. It just feels something good about it.
And I also like that, you can use more than one page at time. But one thing about it that I have a little problem with is that sometimes the phone can be a little bit glitchy. Like the keyboard would go in and out, it would pop-up. And then disappear, and it would do that rapidly really fast. But when you close out of the tap that you're on, it would disappear. The thing that I love most about the phone is the S. Pen, I just love using it. It just feels something good about it.
Value
4
Written by a customer while visiting Samsung US