Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,943 Reviews)
Open Ratings Snapshot
Rating breakdown 29,943 reviews
5 Stars
25,688
4 Stars
3,383
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Powerful, Beautiful, and Packed With Features
on September 28, 2026
Posted by: Jeans21
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone that could handle everything I do without compromise. After using it, I’m really impressed with the overall experience.
The display is absolutely gorgeous, with a great size and clarity that makes watching videos, browsing social media, and looking at photos feel amazing. The camera system is also one of my favorite features—the photos are detailed, sharp, and look great in different lighting conditions.
I also really enjoy the S Pen because it makes taking quick notes, editing photos, and getting things done much easier. The performance is extremely smooth, and switching between apps feels effortless.
Samsung has also done a great job integrating AI features into the phone. They’re useful for everyday tasks and make the S25 Ultra feel like more than just a smartphone.
Overall, the Galaxy S25 Ultra feels premium, powerful, and reliable. It’s a phone I can use for entertainment, photography, communication, work, and everyday life, and I’m very happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A feature-laden phone with a big screen and big ba
on September 28, 2026
Posted by: Skimo69
[This review was collected as part of a promotion.] My old Samsung 20FE had been a reliable workhorse for some 5 years. But, I was concerned that my phone might a little "behind the times" as we prepared a long vacation in Southeast Asia. Since so many transaction are now electronic, I chose the S25 Ultra for its power, big screen and long battery life. The trip was a breeze with all these features at my fingertips. Although we considered taking a dedicated camera, the S25 Ultra's photo capability put that need to rest. This phone is definitely my new workhorse and I made my wife get an identical one before the trip. Now I have to be the resident expert (LOL) for only one phone model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product had great camera quality
on September 28, 2026
Posted by: Samsungforthewin
[This review was collected as part of a promotion.] "I chose the Galaxy S25 Ultra because I wanted the biggest screen, and I was due for an upgrade. The camera is the best part for me — it responds really fast, and the pictures come out with great quality and color. It feels like a heavy-duty phone with great durability and quality. Really happy with this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I chose Samsung
on September 28, 2026
Posted by: TheOriginalRis
[This review was collected as part of a promotion.] I chose my Samsung S25 Ultra for many reasons.
1) Performance. The performance on the Ultra line is next level. There's never anything my phone can't handle. Gaming, 3D modeling, programming even. It can always handle it and with Dex mode I have a whole PC in my pocket whenever I need it.
2) The camera. The camera is top notch. I know I can always count on my camera to capture the the moment or zoom in 100x to get the perfect shot from affar.
3) Customizability! I don't think I've seen a phone more reliably customizable. Goodlock lets you do pretty much anything to make the phone feel unique and personalized.
4) The S-Pen. I love my S-Pen which is one reason I stick with the Ultra line. From lock screen notes to air gestures, the S-Pen makes life so much easier. I can draw out a diagram for a client, sign documents on the go, or even make a fun screenshot annotation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible power, display, and productivity
on September 28, 2026
Posted by: DailyDriver25
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for its unmatched multitasking capabilities and performance, and it has exceeded every expectation. The display is bright, crisp, and comfortable for extended reading and document review, even outdoors. Battery life consistently lasts through heavy workdays without needing a top-up. The integrated S Pen makes jotting down quick notes and marking up documents effortless. The camera system captures sharp, true-to-life images and high-resolution video with outstanding clarity. Overall, it is an exceptionally fast, well-built smartphone that easily handles demanding daily routines.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s 25 ultra
on September 28, 2026
Posted by: Kktt408
[This review was collected as part of a promotion.] I chose Samsung Galaxy s 25 ultra and it is a great phone. It's super fast, has a great display and the camera is amazing, the zoom is crazy and the pics are clear. It has so much stuff I'm still learning new things with this phone all the time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Galaxy 25S+ phone has it all!
on September 28, 2026
Posted by: DarkCelt13
[This review was collected as part of a promotion.] I honestly chose to believe that the Galaxy S25+ is the best phone I've ever owned! Plenty of storage for all my videos and travel photos, and the camera on here is spectacular! The ease of use and the way I can organize my apps is pretty awesome.
I really like the Samsung Health Apps that came with the phone, as well as the Samsung Wallet which lets me keep a digital copy of my I.D., membership cards, gift cards and my payment cards as well!
Each update by Samsung makes the phone better and better!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible power, display, and productivity
on September 28, 2026
Posted by: DailyDriver25
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for its unmatched multitasking capabilities and performance, and it has exceeded every expectation. The display is bright, crisp, and comfortable for extended reading and document review, even outdoors. Battery life consistently lasts through heavy workdays without needing a top-up. The integrated S Pen makes jotting down quick notes and marking up documents effortless. The camera system captures sharp, true-to-life images and high-resolution video with outstanding clarity. Overall, it is an exceptionally fast, well-built smartphone that easily handles demanding daily routines.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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