Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,727 Reviews)
Rating breakdown 28,727 reviews
5 Stars
24,664
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Pictures are excellent camera is wonky
on August 22, 2026
Posted by: JustJenny
[This review was collected as part of a promotion.] I LOVE my galaxy s25 ultra! The only problem I've been having is with the camera. The video shakes and clicks rapidly making it impossible to make any videos. However it only does this on one setting if I zoom in it stops. This also happens on closest setting for the back cameras. The front camera seems to be fine. Other than that the pictures are great. The camera is the reason I choose the Galaxy model and have for the last 10 years. The watch is on my wish list.
I've attempted to upload a video but it keeps telling me the format is unacceptable. I'm using a JPEG format.
I've attempted to upload a video but it keeps telling me the format is unacceptable. I'm using a JPEG format.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 22, 2026
Posted by: Wilson91
[This review was collected as part of a promotion.] Mainly use this phone to watch videos, tv or movies and the quality is great. I've had quite afew samsung phones and always excited for the next one to see what new features they put in. Glad I chose samsung and will continue to buy samsung products for the foreseeable future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 22, 2026
Posted by: Techlover1234
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed a flagship that could handle a demanding daily routine without slowing down. Between balancing work shifts, coursework, and gaming, this phone handles everything effortlessly.
The flatter display and rounded edges make holding it far more comfortable throughout long days, and the anti-reflective screen makes reading outdoors seamless. The Snapdragon processor delivers smooth, cool performance, and the battery easily lasts all day with power to spare. The built-in S Pen has become essential for jotting quick notes and managing daily tasks. I am extremely glad I chose to upgrade—it is easily the best device I have used.
The flatter display and rounded edges make holding it far more comfortable throughout long days, and the anti-reflective screen makes reading outdoors seamless. The Snapdragon processor delivers smooth, cool performance, and the battery easily lasts all day with power to spare. The built-in S Pen has become essential for jotting quick notes and managing daily tasks. I am extremely glad I chose to upgrade—it is easily the best device I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bad Mother Shut Your Mouth
on August 22, 2026
Posted by: ChelbyK
[This review was collected as part of a promotion.] I chose the Samsung 25 Ultra after careful researchand peer reviews. I can execute intricate document processing, play high resolution games, ride the rabbit hole of social media and talk on the phone interchangably without lag or glitches. It's a true powerhouse without the weight of a laptop. Well done Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SG 25 Ultra 1 TB
on August 22, 2026
Posted by: IBTbell
[This review was collected as part of a promotion.] I Chose the SG 25 Ultra 1 TB a little over a year ago and I love it! It is so dang Smart, Fast, Camera is Amazing!
My Primary uses are Personal Accounting, Camera, Online Shopping, FaceTime, Texts, Calls and Streaming.
I'm so happy that I chose this Device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on August 22, 2026
Posted by: Wolfluver69
[This review was collected as part of a promotion.] Love everything about this phone, so glad I chose it! From camera quality, editing/ai features, to basic navigation its everything I expect from Samsung and more. And to to0 it off I never lose the stylus haha
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, I love this phone!
on August 22, 2026
Posted by: Missiebob
[This review was collected as part of a promotion.] I compared a lot of Samsung phones, but I chise the S25 Ultra because I could do so much with it. I love the stylus for tapping on small text or circling items! This phone lets me manage my tasks and calendar with expanded color selections to help me keep things categorized and easier to sort. I love the photo editing options! The battery life is very good! I use my phone all day long, and only rarely have to plug it in for a charging boost. I love that I can share battery with my family members who have the same phone. My only complaint is that there seems to be a glitch where sometimes it won't let people call in the first time, and there is sometimes a delay in delivering voicemails. My partner has the same phone, but with a different carrier, and has experienced the same problems. I usually just reboot it to reset tings and then the calls and messages come through. Overall, it's a great phone and I am so happy that I chose it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on August 22, 2026
Posted by: Hedthedead
[This review was collected as part of a promotion.] This phone is great. I chose this phone because of the great cameras. It takes great photos in low light and even no light. It can also take great far away pictures. I took a photo of the moon when I was up on a mountain and it blew my mind.
Value
5
Written by a customer while visiting Samsung US