Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,950 Reviews)
Rating breakdown 23,950 reviews
5 Stars
20,547
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,129 out of
1,316)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Product is exactly as advertised.
on May 15, 2026
Posted by: Yutuer
[This review was collected as part of a promotion.] It has essentially all the features as advertised. Comes with AI equipped and premium specs for a phone in modern times. Only downside is the touch recognition for opening the phone is a bit weird. When I have a phone protector on, 9 out of 10 times it wouldn't open the phone. Since then I removed the protector and it has worked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on May 15, 2026
Posted by: ilovesamsung
[This review was collected as part of a promotion.] S25 Ultra is amazing! I use Galaxy AI very often and it's super helpful with balancing school and personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile
on May 15, 2026
Posted by: S25ultra
[This review was collected as part of a promotion.] I have been using Samsung phones for about 10 years and they keep getting better. I appreciate the inclusion of Galaxy AI, but don't use it to its full potential. Mostly use my phone for videos, maps, digital wallet and general everyday use. Even on heavy usage days the battery will get me through the day, love the fast charging and wireless power sharing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty nice phone
on May 15, 2026
Posted by: Skrt07
[This review was collected as part of a promotion.] Camera is the best in this phone screen is awesome with amazing quality and response, super smart phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung
on May 15, 2026
Posted by: Applesticx
[This review was collected as part of a promotion.] Love the fact I can multi task between apps using. Load time for my phone from being cut off is a breeze. Using Gemini is the best..it's my new best friend. I can't see my self upgrading my phone because I love this one so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've I Evwr Owned
on May 15, 2026
Posted by: LZinLA
[This review was collected as part of a promotion.] I live on this phone. I work from my phone. I spend most of the day using this phone from Social Media to streaming, from texting & emailing, to taking notes. The battery lasts most of my day. Galaxy AI is new to me, but I find it useful for photo editing and searching. I'd be lost without this phone in so many ways.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is great storage is great.
on May 15, 2026
Posted by: Yoda69
[This review was collected as part of a promotion.] Galaxy ai is great for asking questions and looking things up. Playing games it great quality. I don't stream alot but im sure it awsome as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra ROCKS
on May 15, 2026
Posted by: Staggerlee
[This review was collected as part of a promotion.] Let me start by saying I have a S series phone since the begining. In my opinion the S25 Ultra is the best yet. I do everything on this phone. This phone is basically my home CPU. I use it for everything even streaming games to my tv. Every new phone in the series just keeps getting better and now with AI coming in the mix it does just about everything for you short of making dinner for you. I have tried other phones but I always end up back. I recommend the s25 Ultra. Between the capabilities and the AI features you can't lose
Value
5
Written by a customer while visiting Samsung US