Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,898 Reviews)
Rating breakdown 23,898 reviews
5 Stars
20,503
4 Stars
2,627
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Amazing reliable device
on May 11, 2026
Posted by: Kauff0432
[This review was collected as part of a promotion.] This phone is the best phone I have ever owned in my life, I have always loved the different features of the older note phones and when I switched to the ultra, it did not disappoint, it offers the coolest features, tips on how to use different sections of the device, and of course the amazing futuristic Galaxy AI feature!
With Galaxy AI, I am able to navigate whatever task faster and learn information quickly.
I use my phone for communication, gaming, social media, pictures, making documents, and much more.
The amount of features seem endless and I would be fine with having this phone for the rest of my life!
With Galaxy AI, I am able to navigate whatever task faster and learn information quickly.
I use my phone for communication, gaming, social media, pictures, making documents, and much more.
The amount of features seem endless and I would be fine with having this phone for the rest of my life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest company ever!!
on May 12, 2026
Posted by: BillyD
[This review was collected as part of a promotion.] I own several Samsung products such as televisions, refrigerator, washing machine, dryer, stove and now a Samsung Galaxy S25 Ultra. I had a Samsung Galaxy S24 Ultra before the Samsung Galaxy S25 Ultra. Hands down the S25 ultra is the greatest most reliable most priceless possession I have ever owned. And the Galaxy AI makes my life and everything in it so much easier to succeed and accomplish everyday tasks. I love my phone I have had it for almost 3 months and havent found no flaws at all. I love Samsung and I would like to say thank you for such great products. I wish to one day work for Samsung. Thank you for your time and keep making our Galaxy the biggest, greatest and most reliable Galaxy in the solar system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and ease of use
on May 12, 2026
Posted by: Tony1212
[This review was collected as part of a promotion.] The build quality, the appearance, and the design of the phone are great, I get compliments everywhere I go. The ui and menus are simple and easy to navigate and galaxy also makes my use more streamlined especially as a student.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable
on May 12, 2026
Posted by: WakandaNamesThis
[This review was collected as part of a promotion.] Extremely reliable device. Very durable, fast, and does everything properly. Galaxy AI was a surprise, but I use it more than I thought. Build is also solid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a unit!!!
on May 12, 2026
Posted by: Jairambe
[This review was collected as part of a promotion.] So this is my first android phone in about 12 years and i can honestly say that this is the best phone ive ever had. What i like about samsung and this phone is that I am able to customize and make changes to anything I desire. The Galaxy AI is honestly the most advanced AI I've ever seen especially after the one ui 8.5 update. Bixby has improved significantly and I can say that i will be using it more often. The camera is my favorite part because first of al the quality is insane on the rear cameras and also I like that I have the option to switch from different megapixels. This interests me a lot because there are sometimes where is dark outside and I need to go to the 12 megapixel lens and if there is a lot of light I can use the 50 or 200 megapixel lens. I will say the integration of the 24 MP lens on the s26 ultra is perfect for photos at any time and ive been thinking about buying the s26 ultra. I am hoping I win this so I can purchase the s26 ultra and maybe some of the new buds pro's. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the waterproof feature! Camera functions and
on May 13, 2026
Posted by: Khark1986
[This review was collected as part of a promotion.] Galaxies AI is a very handy feature! Overall a great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has amazing features and hardware
on May 13, 2026
Posted by: Jerminator117
[This review was collected as part of a promotion.] Galaxy AI has been a lot of help during my everyday life as well as work life. It is amazing the different ways in wimhich it can be used as forms of entertainment, fun and productivity.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Jerminator117, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that Galaxy AI has been such a valuable tool to many daily tasks both personal and professional. We have provided a link to the complete manual to help you with additional capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Extremely solid phone, Sammy for life!
on May 13, 2026
Posted by: Hitez1992
[This review was collected as part of a promotion.] This phone is a champion workhorse. I use it all through the day to schedule events and tasks at work. I bust out the pen and scribble notes and have the Galaxy AI convert it into something legible for me instantly on the fly, lifesaver. Then when I get home I cast it to my (also samsung) TV and play some games maybe before putting it down.
The thing can run my Doordash while multitasking GPS and a YouTube video running splitscreen. Not a single hiccup and always smooth and intuitive. Absolutely amazing.
The latest phones also have really good repairability, I can have this phone for YEARS if I wanted to (really, I'll be passing it down to family)
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Hitez1992, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are finding this device to be such a powerhouse to your productivity and organization every day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US