Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(23,903 Reviews)
Open Ratings Snapshot
Rating breakdown 23,903 reviews
5 Stars
20,506
4 Stars
2,629
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product. 
(
1,128 out of 1,315
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great Phone
on April 27, 2026
Posted by: GalaxyGal
[This review was collected as part of a promotion.] Works great. Wish I could win a new one. My husband has one too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on April 27, 2026
Posted by: Noroze
[This review was collected as part of a promotion.] Best Ai software in the market great gor photo editing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like the blinking features for notifications
on April 27, 2026
Posted by: MamaD1
[This review was collected as part of a promotion.] I like the blinking notification feature and the colors you can choose from while you're on the phone it's very helpful to know that you're getting a message without missing it other than the normal notification this is definitely a plus for me
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone !!
on April 27, 2026
Posted by: Tesla2021
[This review was collected as part of a promotion.] Love my Galaxy S25.Ultra love the fact battery stays for a long time.Without having to charge, it also love how it works with the built in AI. I use my galaxy ultra to watch movies t v and play games all on the go.Whenever it's convenient for me, the phone never lets me down.Great product always have used samsung.Don't find out changing anytime soon. Can't wait to see what the new Samsung product has to offer for all customers, including the new Samsung AI glasses very excited for those keep up the good work Samsung highly appreciative.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s22 is amazing
on April 27, 2026
Posted by: Shiplooker1
[This review was collected as part of a promotion.] The AI in my phone helps tremendously with words, searches of plants that I don't know, helps me with my garden with knowledge it finds.
I play games and it's graphics are amazing with the HD. Helps me find information on any project that I'm doing.
I haven't tried the new AI for my pictures yet but it sounds awesome.
I love my phone, with the updates I keep current with new ways to use my phone, literally a full computer in my hands.
Thank you Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy S25 Ultra
on April 27, 2026
Posted by: jaybird
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is very user friendly with excellent functionality. The camera is so clear that it beats my digital camera. Various settings really bring pictures to life in every situation. Galaxy AI is a real gem that aids my research at an amazing level. I love all the extras that this phone provides as well as the larger screen for ease of reading. I would recommend this phone to everyone, and in fact, I have recommended it to family and friends, who agree that it beats the competition existentially. Make the switch, you won't regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on April 27, 2026
Posted by: DebatingSole
[This review was collected as part of a promotion.] I love this phone for all of its features the only thing that I miss about the older ones is the Bluetooth capabilities with the stylus and I can't wait to see what comes next with a new ones I think some of the best features about this phone is how versatile it is to connect into my TV to my computer to all my devices I can run everything for my phone including my own business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very Good and alot of features.
on April 27, 2026
Posted by: Billg816
[This review was collected as part of a promotion.] This phone is far the best phone ive had. It is fast even with many apps opened. The screen is just the right size for me. The memory and storage are good from the box.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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