Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,016 Reviews)
Rating breakdown 24,016 reviews
5 Stars
20,601
4 Stars
2,643
3 Stars
454
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,131 out of
1,318)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Keeps me organized and easy to use.
on May 12, 2026
Posted by: Prettypink
[This review was collected as part of a promotion.] I use my Samsung galaxy s25 ultra for everyday use. I keeps me organized with my school and work schedule and I use my AI and bixby to help me just by my voice. My phone has long battery life and fast charging. I would recommend I give it a 10 out of 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever, have
on May 13, 2026
Posted by: cristhianr89
[This review was collected as part of a promotion.] Artificial intelligence Galaxy AI has helped me enhance images, conduct more detailed searches, and even with work-related tasks.
The optimization of the operating system makes day-to-day use very comfortable.
The optimization of the operating system makes day-to-day use very comfortable.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Cristhianr89, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device to be so amazing, and that Galaxy AI has been so helpful for a range of daily tasks. Please, don't hesitate to reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My right hand
on May 13, 2026
Posted by: Talman
[This review was collected as part of a promotion.] Okay, first, sorry for my spelling. Since a bleed in my brain, I am not 100%. But with this new phone, it helps in every way possible. I wish I could write everything, but I am limited. But here to write some of my experiences. Like spell check. I know I had misspelled words. And the phone fix it for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 13, 2026
Posted by: Boardrider
[This review was collected as part of a promotion.] This is a great phone. I use for social media and playing games. It has a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra Still Feels Like the Future
on May 14, 2026
Posted by: Millo849
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra since launch day, and after months of daily use, I can honestly say it has been one of the most consistent and reliable smartphones I’ve ever owned.
What impressed me the most is how well it still performs after extended use. The phone remains extremely fast and smooth, even with heavy multitasking, gaming, video editing, and constant camera usage. I expected great performance at first, but I didn’t expect it to stay this stable over time.
The battery life has also been excellent. Even on long days with mobile data, GPS, streaming, and social media, it comfortably lasts through the day without making me constantly search for a charger.
The cameras continue to surprise me. Samsung really improved the image processing this year. Photos look detailed and natural, especially in low light, and the zoom quality is actually usable in real-world situations. I’ve taken some of my favorite pictures ever with this phone.
The display is easily one of the standout features. Watching videos, editing photos, reading, or simply scrolling feels incredibly smooth and immersive. Brightness outdoors has been amazing too.
I was also skeptical about some of the AI features at first, but several of them became genuinely useful over time. Small things like photo editing suggestions, writing assistance, and quick organization tools actually help in daily life more than I expected.
After using the Galaxy S25 Ultra since release, it still feels premium every single
What impressed me the most is how well it still performs after extended use. The phone remains extremely fast and smooth, even with heavy multitasking, gaming, video editing, and constant camera usage. I expected great performance at first, but I didn’t expect it to stay this stable over time.
The battery life has also been excellent. Even on long days with mobile data, GPS, streaming, and social media, it comfortably lasts through the day without making me constantly search for a charger.
The cameras continue to surprise me. Samsung really improved the image processing this year. Photos look detailed and natural, especially in low light, and the zoom quality is actually usable in real-world situations. I’ve taken some of my favorite pictures ever with this phone.
The display is easily one of the standout features. Watching videos, editing photos, reading, or simply scrolling feels incredibly smooth and immersive. Brightness outdoors has been amazing too.
I was also skeptical about some of the AI features at first, but several of them became genuinely useful over time. Small things like photo editing suggestions, writing assistance, and quick organization tools actually help in daily life more than I expected.
After using the Galaxy S25 Ultra since release, it still feels premium every single
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it sometimes
on May 14, 2026
Posted by: Onetree
[This review was collected as part of a promotion.] This phone is not bad at all wish the stick did more but owell
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25Ultra. It is the best Samsung device
on May 14, 2026
Posted by: Thewadster
[This review was collected as part of a promotion.] My S 25 Ultra is the toughest phone I ever had since the first cell phone came out. I have owned about all of them. This phone is so almost indestructible now I say this it probably will break. I put off the Android 16 upgrade because of the AI 8.0 I hated the AI 7.0. Was so intrusive. But I upgraded my Tablet and AI 8.0 was just fine. I actually like it. So my phone is now Android 16 AI 8.0.
The only thing about my S 25 ULTRA is the battery is terrible. Ihave to charge it multiple times a day. Atleast with a rapid charger is it only takes a little over 35 min to completely charge. But all in all I would not want any other phone.
I stuck with my S 10 plus until I decided finally there was a suitable replacement phone for me. The S 25 ULTRA. I am sure it will be awhile before I see Samsung finally produced a replacement for me. I have not figured out away to have the phone take a picture of its self. It can do alot but not a self picture.
Oh yes I am not impressed with the camera really. I don't use it that much. If I did maybe I would not have said this. If it is as great as everything else this phone is capable of then it is to.
I have not used my Computer atall since I got this phone. I really off the top of my head where my laptop is. 🤷♂️ I use this and my Tablet instead of any computer.
The only thing about my S 25 ULTRA is the battery is terrible. Ihave to charge it multiple times a day. Atleast with a rapid charger is it only takes a little over 35 min to completely charge. But all in all I would not want any other phone.
I stuck with my S 10 plus until I decided finally there was a suitable replacement phone for me. The S 25 ULTRA. I am sure it will be awhile before I see Samsung finally produced a replacement for me. I have not figured out away to have the phone take a picture of its self. It can do alot but not a self picture.
Oh yes I am not impressed with the camera really. I don't use it that much. If I did maybe I would not have said this. If it is as great as everything else this phone is capable of then it is to.
I have not used my Computer atall since I got this phone. I really off the top of my head where my laptop is. 🤷♂️ I use this and my Tablet instead of any computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on May 14, 2026
Posted by: NWO2020
[This review was collected as part of a promotion.] The Galaxy is amazing, with all features. From cameras to keyboard screen to the quality even the screen super clear
Value
5
Written by a customer while visiting Samsung US