Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(23,911 Reviews)
Open Ratings Snapshot
Rating breakdown 23,911 reviews
5 Stars
20,513
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product. 
(
1,128 out of 1,315
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great features and design.
on April 27, 2026
Posted by: TXStrat
[This review was collected as part of a promotion.] Love the built in Galaxy AI that seemlessly integrates with all features of the phone. Excellent camera and photo editing capabilities. The more squared off edges and thicker bezel make it easier to hold without dropping than previous versions. Processor is super fast. Amazing HD display. Features like Keep and Notes make it a daily fixture in the routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very pleased with Galaxy s25 ultra
on April 27, 2026
Posted by: Viking772003
[This review was collected as part of a promotion.] I have had my galaxy s25 ultra since september of 24 and I have been very pleased with it. Especially my camera. The day I got my phone I tested my camera and got a very good picture of the moon. I do wish the sound was better though. I also wish it had the option of choosing between different profiles with different settings etc, provided on the lock screen. My last phone had that option and it was useful. Great product I highly recommend. Thank you samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been a great capabilities.
on April 27, 2026
Posted by: Oblivious
[This review was collected as part of a promotion.] One of my favorite parts of this phone has been it's camera quality. I use my phone for a majority of the pictures I take. The phone also runs smoothly with a wide variety of games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down the best in the series so far!
on April 27, 2026
Posted by: Dking910
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most complete flagship smartphones I’ve used, blending power, entertainment, productivity, and AI into a device that truly feels built for everyday life. Its premium design, bright 6.9-inch AMOLED display, and ultra-smooth 120Hz refresh rate make everything look sharp and fluid whether you're gaming, streaming movies, or multitasking throughout the day.
Gaming on the Galaxy S25 Ultra feels incredibly smooth thanks to the Snapdragon 8 Elite processor and advanced graphics optimization. High-performance games run effortlessly with fast load times, stable frame rates, and excellent heat management during long sessions. The immersive display paired with Dolby Atmos speakers creates a console-like experience right in your hands. Samsung also improves gaming performance through AI-driven optimization that balances power and battery efficiency for extended gameplay. For streaming movies and videos, the phone delivers a cinematic experience. The Dynamic AMOLED 2X display offers rich colors, deep blacks, and crisp HDR visuals that make Netflix, YouTube, and other streaming apps look stunning. The large screen size combined with long battery life means you can comfortably binge-watch for hours without constantly worrying about charging. Samsung claims video playback can last up to 31 hours under optimized conditions. When it comes to work and productivity, the Galaxy S25 Ultra feels like carrying a mini workstation. The Galaxy AI is great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 27, 2026
Posted by: Kriddle
[This review was collected as part of a promotion.] Very easy to use and has awesome features and the pin makes everything easier including signing papers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera is great and like most of the features
on April 27, 2026
Posted by: Arthraz14
[This review was collected as part of a promotion.] Been playing around with Galaxy AI and others to see how beneficial it is. It will be interesting to see future development and how far AI can go.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone and product's
on April 27, 2026
Posted by: Samsung1
[This review was collected as part of a promotion.] Best phone company ever. Reliable and long lasting phones. Keep up the great work Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for social media influencer
on April 27, 2026
Posted by: Love2donails
[This review was collected as part of a promotion.] This was the best purchase ever! The amount of storage is insane. The Galaxy AI features in the photos make editing my recorded content go by faster, its learning me and knows what im going to do, giving me a head start.
I appreciate the quality of all 5 lenses and the zoom factor plus retaining clarity is unmatched.
Having 1 TB of storage is a must for content creators like myself, I was able to save money on 3ed party apps for more storage, delete subscriptions to apps that help me design my videos and pictures, such fast processing as well. This device is really working for the benefit of what I do, i can have multiple windows open at the same time while never slowing me down.
Its the ultimate business assistant.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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