Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,012 Reviews)
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung is the answer.
on March 18, 2025
Posted by: KittyCatie
[This review was collected as part of a promotion.] What phone can help with everyday tasks? What phone can offer reliability like no other? What phone makes you proud to show off to everyone and brag about nonstop? What phone offers the amazing "Audio Eraser" feature among many others? THE ONE AND ONLY SAMSUNG S25 ULTRA! A phone like no other! I have never been happier with my choice of phone. I have always chosen Samsung, but this phone puts all my previous phones to shame. The battery life is outstanding! The seamless actions across apps is life-changing! The flawless display and quick operating system are phenomenal! I can't put into words just how ecstatic this phone has made me. It is unbeatable by far. My husband used to prefer the competitor's phone (a certain "fruity" brand), but has decided to switch teams since he has fallen in love with my S25 Ultra! You will not be disappointed when you get this phone. It will be the best thing you've ever done, trust me! I LOVE YOU SAMSUNG AND THANK YOU! KEEP UP THE GREATNESS! SAMSUNG IS THE GOAT!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best again
on March 18, 2025
Posted by: S25Wynn
[This review was collected as part of a promotion.] This phone was a needed upgrade from my S22 Ultra. The screen, camera, battery life, smoothness within the UI and much more were massive upgrades over a device that was top of the line only 3 years ago. I can't say a bad thing about this phone. I find myself trying to find new ways to use it in my daily life because it can do so much and is so nice to use. Great work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on March 18, 2025
Posted by: JohnPa
[This review was collected as part of a promotion.] Lives up to its name. Its Ultra! I tried other models, but ended up going back to the Ultra model. I feel the premium difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great set of features
on March 18, 2025
Posted by: jlkrvn
[This review was collected as part of a promotion.] I have an entire galaxy of samsung products now, including a watch and a tablet. All these sync up together which is really nice: when I'm using features on the watch and I want to switch over to the phone, or vice versa, it is seamless. I'm also able to view my health and physical stats and daily health goals, and the Now Brief gives me a great, quick overview of the things I most want to know. The best part is I get to have an S-pen, a feature I dearly missed on my previous phone, and notes sync between my tablet and phone! Bixby has been invaluable for classes: when I have a question about what a term means, or have forgotten an equation, or need more information on a subject, the Bixby feature proves quick and easy to utilize. I can also control apps, alarms, and calendar entries with just my voice. The camera is sharp and photos come out clear. I've taken some great stars and moon photos with just its camera and its even better when paired with my telescope.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great use out of the pen!
on March 18, 2025
Posted by: Love2hussle
[This review was collected as part of a promotion.] This phone will help my life run smoother. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Definitely an upgrade from old phone
on March 18, 2025
Posted by: ParkDiesel
[This review was collected as part of a promotion.] Really like the Ultra. I upgraded from a Note 20 so, quite a step up. Storage is great, processor is very fast. There are a lot of new features in the One UI, such as the Now Brief which gives you a quick glance at your day. After 5 models from my last phone, there are quite a few differences. Most are great and I'm sure I'll get used to the ones that are different.
Overall I'm very happy with the product. I'm enjoying using it and look forward to that continuing for years to come.
Value
4
Response from Samsung USBy R&R Team, April 16, 2025
Hey ParkDiesel, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are by the upgraded features of your new device. We have provided a link to the full device manual to help you further explore the features and capabilities of your device. We have also shared a link to the Samsung Support Team to answer any questions you may as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing phone!!
on March 18, 2025
Posted by: PublicserviceWTH5
[This review was collected as part of a promotion.] This is an absolute POWERHOUSE of a phone. I switched from the Z Fold 5 to this and the features are incomparable. From the 200mp camera and the 100x zoom, to the QHD+ screen and the refresh rate makes for a very smooth and flawless screen and camera setup. The level of customization is uncanny compared to any other phone on the market. One UI 7 is stunning and simple yet elegant and beautiful. 11/10 for this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone so far!!!
on March 18, 2025
Posted by: TedInLouisiana
[This review was collected as part of a promotion.] The S25 Ultra is very fast and smooth with excellent battery life. All my data and applications were automatically transferred by connecting my old Samsung to my new one with a USB cable. The Now Brief provides useful information, updated several times each day, and customized to your interests. Google AI is instantly available to search the internet to answer your questions and provide source references. I am also looking forward to instant translation services the next time we visit Honduras. Bixby provides more system oriented help, like "Call Fred Smerd". One of my favorites is automatically mute my phone when I arrive at a location like church, a theater or a doctor's office. The cameras are amazing! Like being able to change lenses, to zoom, at the touch of a button, from super wide angle out to 100x super telephoto.
You can quickly change from 3:4 full resolution mode, with up to 200 mega-pixels, to 9:16 full screen mode. These made it easy and fun to shoot a Mardi Gras parade a few weeks ago, and still catch some of the beads they throw off the floats. I know there are many more features I haven't had time to figure out.
You can quickly change from 3:4 full resolution mode, with up to 200 mega-pixels, to 9:16 full screen mode. These made it easy and fun to shoot a Mardi Gras parade a few weeks ago, and still catch some of the beads they throw off the floats. I know there are many more features I haven't had time to figure out.
Value
5
Written by a customer while visiting Samsung US