Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,952 Reviews)
Rating breakdown 23,952 reviews
5 Stars
20,549
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,129 out of
1,316)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
More features than I realized
on April 8, 2026
Posted by: Moving4ward
[This review was collected as part of a promotion.] I'm always impressed when I use Galaxy AI. I've taken beautiful photo's that I've printed for display. I went back to school so being able to ask questions helps while some younger students use chat gpt, I can use my Galaxy AI and get the same results. Quality pictures, great sound and I plan to upgrade soon because my daughter wants this device. I had the previous Galaxy phone so when I upgrade, getting my old phone is a bonus. There's hardly any damage, it still works fine and looks good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly phone and beautiful device
on April 7, 2026
Posted by: Cristy
[This review was collected as part of a promotion.] Phone is very user friendly, easy to use and has lots of amazing features for everyone to love. You definitely will not be disappointed in this phone at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bestest Phone
on April 8, 2026
Posted by: Siddiki
[This review was collected as part of a promotion.] Love every bit of this phone, doesn't just gets the job done but it's more than that. Battery life is truly exceptional and the speed is like sky rocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 8, 2026
Posted by: Joethesamsungguy
[This review was collected as part of a promotion.] I have had my Samsung Galaxy s25ultra for about a year now, and I love it. Its capable of handling anything i put it through. Ive used it for gaming, movies video editing and it performs exceptionally. The Ai features like Gemini make this so much easier to use. Gemini can help you with any problems, look up facts, write reports, generate images and music and even teach you new skills. I couldn't be happier with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera Phone and Galaxy AI
on April 8, 2026
Posted by: BigWill
[This review was collected as part of a promotion.] Samsung Galaxy Ultra the best camera phone on the market, photo are superb, addition to Galaxy AI, Picture quality and Enhance images utilizing AI technology make this phone the best in the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is over the top awesome. Fully loaded!
on April 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an outstanding flagship that delivers a premium experience from top to bottom. Its display is simply gorgeous, with rich colors, sharp detail, and excellent brightness that makes everything from videos to web browsing look incredible. The design feels refined and modern, and despite being a large phone, it is comfortable enough to hold thanks to its improved shape and balanced feel.
Performance is another major highlight. The S25 Ultra feels fast and smooth in everyday use, whether you are switching between apps, gaming, or multitasking. Samsung’s latest AI features also make the phone feel smarter and more helpful, adding real convenience instead of gimmicks. The battery life is strong, easily lasting through a busy day, and the camera system produces excellent photos with impressive zoom and strong low-light results.
Overall, the Galaxy S25 Ultra is one of the best Android phones available. It combines top-tier performance, a brilliant display, versatile cameras, and useful features into a phone that feels truly premium and worth the investment.
Performance is another major highlight. The S25 Ultra feels fast and smooth in everyday use, whether you are switching between apps, gaming, or multitasking. Samsung’s latest AI features also make the phone feel smarter and more helpful, adding real convenience instead of gimmicks. The battery life is strong, easily lasting through a busy day, and the camera system produces excellent photos with impressive zoom and strong low-light results.
Overall, the Galaxy S25 Ultra is one of the best Android phones available. It combines top-tier performance, a brilliant display, versatile cameras, and useful features into a phone that feels truly premium and worth the investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Galaxy
on April 8, 2026
Posted by: Fineprint101
[This review was collected as part of a promotion.] For starters, the Galaxy Ai makes life so much easier. It helps your keep track of your day to day routines and to do.
The s25 ultra just has the perfect feel especially when you're gaming (I'm not professional but I'm good enough) I don't have to worry about my hands cramping cause the phone is big enough to fit my average hands.
I also like the whole one UI setup and the morden look in the software. I'm just intrigued to see what the future holds with software updates and technology upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too Expensive
on April 8, 2026
Posted by: BeachBum
[This review was collected as part of a promotion.] The internal speaker is not great. The price is ridiculous. Galaxy AI is a little buggy. It doesn't always come up with the correct outcome desired.
Value
3
Response from Samsung USBy R&R Team, April 8, 2026
Hi BeachBum, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the speaker of your device. We have also provided a link to the Samsung Support Team for your convenience to assist you with the features of Galaxy AI you feel are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US