Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,976 Reviews)
Rating breakdown 23,976 reviews
5 Stars
20,568
4 Stars
2,637
3 Stars
453
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,131 out of
1,318)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone, Best Samsung I've Ever Had!
on March 30, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] I love the design and feel of this device. It feels so light compared to any other phone I have and I especially love how smooth gameplay is while gaming. I love the circle to search AI feature I use it daily when looking for a specific product. The S pen is a must for daily productivity especially with business. I'm going to keep this device as long as I can for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 30, 2026
Posted by: Kpyingyang
[This review was collected as part of a promotion.] I love what my phone can do with all the apps and with the use of AI as well. It's my mini computer in my hands to get all work done, both professional and person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on March 30, 2026
Posted by: Edloves2shop
[This review was collected as part of a promotion.] It's a good phone but it only has 4 stars 🌟 due to the first six months the phone appeared to be running hot 🔥 but after that period it's been great 👍.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great product
on March 30, 2026
Posted by: Acdcman98
[This review was collected as part of a promotion.] The galaxy AI has been miles above than whay i was expecting. Its helped in tough spots when needed. The screen and responsiveness has been swift. The only thing id change is the pen. Needs to be Bluetooth again so it can be used for the camera function
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multitasking
on March 30, 2026
Posted by: Gilrdz
[This review was collected as part of a promotion.] The Galaxy AI is truly remarkable; its camera capabilities are impressive, and the multi-window function significantly enhances multitasking efficiency. The software is excellent, offering a comprehensive suite of features. Additionally, the pen is a valuable tool for taking quick notes, and the battery life is commendable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!
on March 30, 2026
Posted by: MsAsheera
[This review was collected as part of a promotion.] The updated technology along with galaxy Ai is out of this world. I will forever be a Samsung user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on March 30, 2026
Posted by: Unscarred
[This review was collected as part of a promotion.] Out of all phones I have owned, this is by far the powerful.
The processor, the Snapdragon 8 Elite, is very strong. The Adreno 830 GPU, plays games very smoothly.
This phone also have great cooling with the enhanced vapor chamber.
The battery life is exceptional.
However, I do prefer the curved screen as this screen is flat. This does not affect any viewing.
Regarding the Galaxy AI, I do not use it because I do not trust AI in general.
Overall, I would recommend this phone to anyone who wants reliability.
The processor, the Snapdragon 8 Elite, is very strong. The Adreno 830 GPU, plays games very smoothly.
This phone also have great cooling with the enhanced vapor chamber.
The battery life is exceptional.
However, I do prefer the curved screen as this screen is flat. This does not affect any viewing.
Regarding the Galaxy AI, I do not use it because I do not trust AI in general.
Overall, I would recommend this phone to anyone who wants reliability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost the best
on March 30, 2026
Posted by: Swishy
[This review was collected as part of a promotion.] Everything is super great! Except for the s pen. I do NOT like how I can't snap pics with it! Other than that, its the best phone!
Value
4
Written by a customer while visiting Samsung US