Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,977 Reviews)
Rating breakdown 23,977 reviews
5 Stars
20,569
4 Stars
2,637
3 Stars
453
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,131 out of
1,318)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Super fast
on March 30, 2026
Posted by: ChefRob
[This review was collected as part of a promotion.] I use my S25 for work. I am a Chef and it keeps up with my busy schedule.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great it has good features
on March 30, 2026
Posted by: MommaKim26
[This review was collected as part of a promotion.] The Samsung galaxy s25+ is a great phone it has great features and is easy to use. The camera is amazing and takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 25 ultra with AI technology
on March 30, 2026
Posted by: Sunman
[This review was collected as part of a promotion.] This phon̈e is a big step up from my previous phone samsung a52 galaxy which i've had for over 6 years. I love the new AI software included from photos, help writing proffesional letters and almost anything you can think of this galaxy 25 ultra can do just about anything. I love this phone, still trying to get use to, only had this one for 5 months.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect at all
on March 30, 2026
Posted by: Janes3love
[This review was collected as part of a promotion.] I used samsung for first time and everything is perfect,photos,videos..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on March 30, 2026
Posted by: 0ddt0dd1
[This review was collected as part of a promotion.] Galaxy AI is a powerful suite of tools that fundamentally changes how you interact with your smartphone, turning it from a simple device into a proactive personal assistant. Its real-world utility shines in its ability to remove friction from daily tasks; for instance, Live Translate and Interpreter break down language barriers during calls and face-to-face conversations in real-time, while Circle to Search lets you identify anything on your screen with a simple gesture.
For productivity, features like Note Assist and Transcript Assist are game-changers, automatically summarizing long meetings or reformatting messy notes into professional layouts. Beyond just "smart" features, Galaxy AI also enhances your creativity through the Photo Assist suite, allowing you to move objects, fill in backgrounds, or even change the lighting of a scene with generative AI. By integrating these capabilities directly into the system—rather than hiding them in separate apps—Samsung has made AI feel less like a gimmick and more like an essential, time-saving companion.
For productivity, features like Note Assist and Transcript Assist are game-changers, automatically summarizing long meetings or reformatting messy notes into professional layouts. Beyond just "smart" features, Galaxy AI also enhances your creativity through the Photo Assist suite, allowing you to move objects, fill in backgrounds, or even change the lighting of a scene with generative AI. By integrating these capabilities directly into the system—rather than hiding them in separate apps—Samsung has made AI feel less like a gimmick and more like an essential, time-saving companion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 30, 2026
Posted by: KingRow
[This review was collected as part of a promotion.] Galaxy AI has helped with questions I've had and has helped me edit photos that have had distractions. Some accessibility settings I've never used such as "amplify ambient sounds" has helped me hear things around my home if im not in that area. Ive also been given the ability to zoom into things that are far away and the pictures having clear vision on the photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on March 30, 2026
Posted by: Blitzd
[This review was collected as part of a promotion.] Picked up the Galaxy s25 ultra about 9 months ago to replace my pixel pro and am very happy with my decision. I also watch classic 6 so it pairs perfectly with that which was one of the reasons I choose to get off the pixel platform. Very impressed with ultra's performance for everyday use and gaming is outstanding. I use it with vr glasses which makes the gaming experience even better. I also appreciate the health tracking capabilities which work very well with my watch to monitor my vitals. So far I would say the phone is pretty rugged, I have a minimal case workout a seen protector and even though I try and be careful with it I have dropped it several time and still not a scratch on it. The one feature I haven't explored to much is Galaxy AI but bixby works pretty good when you need him.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate personal assistant!
on March 30, 2026
Posted by: TheHookup252
[This review was collected as part of a promotion.] There are no enough words to say how amazing and helpful the Ultra is. First of all, combining the genius of Galaxy AI with the power of Android is almost unfair to the competition. The Galaxy Labs are full of features that really open a world of possibilities. The camera? INSANE quality in both the hardware and software, again with more Galaxy AI magic! It has even become my favorite media center because the hardware specs are quite frankly better than just about any TV that you'll buy! Just cast to your favorite display and enjoy! And all of this is as easy as running Smart Switch from your old Samsung to the new one, which you should RIGHT NOW!
Value
5
Written by a customer while visiting Samsung US