Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,032 Reviews)
Rating breakdown 24,032 reviews
5 Stars
20,615
4 Stars
2,645
3 Stars
454
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,131 out of
1,318)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
I became a huge fan of this model Galaxy S25 Ultra
on March 20, 2026
Posted by: Sunset27
[This review was collected as part of a promotion.] It is a mobile phone model that adapts perfectly to my lifestyle, featuring an elegant design; furthermore, thanks to the artificial intelligence that Samsung has incorporated, it helps me resolve issues or guides me toward finding solutions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Happy with the product.
on March 20, 2026
Posted by: datmyboy
[This review was collected as part of a promotion.] Very happy with the Galaxy S25 ultra great product I do not use the AI feature i do have a bar on the side of my screen. That showed up after an update crumbs and goes only problem with the phone other than that nice product.
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hey Datmyboy, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the Samsung Support Team if you are interested in exploring the display appearance you mention being different after a software update. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on March 20, 2026
Posted by: Rcallen87
[This review was collected as part of a promotion.] I absolutely love it, galaxy ai is super intuitive and easy to use, I use my phone for everything, I have turned my laptop into a coaster since I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on March 20, 2026
Posted by: SamsungGirlie77
[This review was collected as part of a promotion.] I love the features that this phone has. It has Galaxy AI, and a phenomenal camera. I love taking pics with this phone, you can take professional like pictures. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 20, 2026
Posted by: WhoshotJR
[This review was collected as part of a promotion.] I love my S25 Ultra. I use it mostly for financial purposes. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it so much!
on March 20, 2026
Posted by: loveit
[This review was collected as part of a promotion.] I love my s25 ultra! I like having a bigger phone, so if you have smaller hands like me id consider whether thats something youre looking for or not, as it can be hard to hold with one hand and type.
its pretty fast, and the camera is great. there are a lot of cool settings, filters and photo editing tools to choose from.
ive also dropped it without a case on quite a few times until I recently purchased one and somehow only managed to scratch the surface minimally 😆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The options on the phone seem unlimited.
on March 20, 2026
Posted by: PopDogg
[This review was collected as part of a promotion.] I use galaxy AI to enhance my photos, or to clean up bad pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: Incredible Features with few trade offs
on March 20, 2026
Posted by: Spadebraggart
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers one of the most complete flagship experiences available today. The design feels premium and slightly more refined, while the display remains one of the best in the industry—bright, smooth, and incredibly immersive.
Performance is top-tier, handling multitasking, gaming, and daily use effortlessly. Everything feels fast and responsive without overheating issues.
The biggest highlight is Galaxy AI, which actually adds real value. From AI photo editing to writing assistance and live translation, it makes everyday tasks easier without feeling gimmicky.
The camera system continues to impress with sharp, vibrant photos, strong zoom capabilities, and improved low-light performance. Video quality is also excellent, making it great for content creation.
Battery life easily lasts a full day, and while charging speeds aren’t groundbreaking, they’re reliable.
The S Pen remains a unique bonus for productivity and creativity.
Downsides? It’s still a large phone, and the price is premium. Also, Samsung’s image processing may not suit everyone.
Overall, the S25 Ultra combines powerful hardware with smart AI features, making it one of the best smartphones you can buy right now.
Performance is top-tier, handling multitasking, gaming, and daily use effortlessly. Everything feels fast and responsive without overheating issues.
The biggest highlight is Galaxy AI, which actually adds real value. From AI photo editing to writing assistance and live translation, it makes everyday tasks easier without feeling gimmicky.
The camera system continues to impress with sharp, vibrant photos, strong zoom capabilities, and improved low-light performance. Video quality is also excellent, making it great for content creation.
Battery life easily lasts a full day, and while charging speeds aren’t groundbreaking, they’re reliable.
The S Pen remains a unique bonus for productivity and creativity.
Downsides? It’s still a large phone, and the price is premium. Also, Samsung’s image processing may not suit everyone.
Overall, the S25 Ultra combines powerful hardware with smart AI features, making it one of the best smartphones you can buy right now.
Value
5
Written by a customer while visiting Samsung US