Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,596 Reviews)
Open Ratings Snapshot
Rating breakdown 29,596 reviews
5 Stars
25,350
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The Best Samsung Yet!!!!
on July 12, 2025
Posted by: Haitiandiva224
[This review was collected as part of a promotion.] My Samsung 25 ultra, has brought a new definition to Galaxy AI with the motion pictures. The great edits, the great sounds all the great features, especially the pen. I've always been a Samsung user. And with these new upgrades, I will forever be a Samsung user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new phone!
on July 12, 2025
Posted by: RushFan2112YYZ
[This review was collected as part of a promotion.] Love the new phone. The larger screen makes watching videos more enjoyable. The camera has amazing zoom clarity. The Galaxy AI definitely helps with typing emails and texts. Glad I made the change!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on July 12, 2025
Posted by: Que2darescue
[This review was collected as part of a promotion.] Phone is blowing me away with the features and tech.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible
on July 12, 2025
Posted by: Josue
from Los Angeles
Expertise:Beginner
No complaints, I've been on my phone for six months now and I love it.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still Great
on July 12, 2025
Posted by: ArmyVet717
[This review was collected as part of a promotion.] Ha e have my phone for some time. I upgraded my storage and have my old phone to my daughter. The S25 Ultra is by far one of the best phones I've had. I only wish that they would bring back micro SD cards. It's so much easier to save things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It Like The Last One
on July 12, 2025
Posted by: Fraggle420
[This review was collected as part of a promotion.] Games are great.
Camera is amazing.
Love taking videos underwater.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy customer
on July 12, 2025
Posted by: Erik
from Inland Empire, CA
Expertise:Intermediate
Verified Purchase:Yes
Very easy and fast process. Loving my new phone. I would definitely do it again. They paid what they promess for your trade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium device, everything you would need
on July 12, 2025
Posted by: BroadView78
[This review was collected as part of a promotion.] Excellent device, battery life is great! Use some of the Galaxy AI features, it's okay, still needs refinements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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