Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,596 Reviews)
Rating breakdown 29,596 reviews
5 Stars
25,350
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Elle M Tee
from Bay Area, California
Expertise:Expert
Verified Purchase:Yes
Slight improvement from S24 to S25. Loved it before, love it now. Disappointed with the downgraded stylus S-Pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra is the best!
on July 20, 2025
Posted by: Greentree4lee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the best phones I have used. It has useful features to help make my life easier. The Galaxy AI assistant is especially helpful when drafting responces to emails and texts. I recently had to sign documents electronically and using the S-pen was easy and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+ Ultra
on July 20, 2025
Posted by: KCKOKE
[This review was collected as part of a promotion.] Samsung is my #1 choice, always! They did not disappoint with the new S25+ Ultra either. It's everything I'd expect from Samsung. I love using the Galaxy AI features, it makes life so much easier and more fun. Crystal clear pictures and flow. Camera is top notch. Size is perfect for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fan always
on July 20, 2025
Posted by: Nytemair
[This review was collected as part of a promotion.] I am totally obsessed with Samsung galaxy phones! 📱 Every time a new one comes out, I'm all over it like a kid on Halloween. My hubby just got his hands on my S23 Ultra, and I couldn't be happier 😍. This phone is like my best friend, always keeping me connected and entertained. Can't wait to see what the next release brings! #GalaxyLife #TechAddict #SamsungFan #PhoneLove #GalaxyS23Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is best phone
on July 20, 2025
Posted by: Mangal
[This review was collected as part of a promotion.] Hi culeti and better pphomens lungs bitter better camera
Value
5
Written by a customer while visiting Samsung US
Posted by: Praba
Verified Purchase:Yes
Excellent phone with best performance. Best camera
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on July 20, 2025
Posted by: Morggypg
[This review was collected as part of a promotion.] I love this phone, and having the AI features also helps to have for searching up items and editing phones when need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
the scene optimizer
on July 20, 2025
Posted by: Mossylog
from US
Expertise:Intermediate
I love everything about the phone, but the camera, even in expert raw the scene optimizer you can't turn off it just messes up my photos if I think it will be an awesome photo but the scene optimizer thinks not i just want an on and off button
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey Mossylog, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the majority of the features and capabilities of your device. We have provided a link to an article to help you with the camera settings and features of your phone. We have also shared a link to the Samsung Support Team if you continue to experience this frustration, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US