Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,242 Reviews)
Open Ratings Snapshot
Rating breakdown 30,242 reviews
5 Stars
25,944
4 Stars
3,422
3 Stars
567
2 Stars
153
1 Star
156
85%of customers recommend this product. 
(
943 out of 1,104
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
G.O.A.T Phone
on August 2, 2025
Posted by: IronicParadox
[This review was collected as part of a promotion.] This has to the best phone in the entire world.
It is so rich and premium that it surpasses all the competitors.
Each and every feature is so well though, designed, and integrated. The experience is soo seamless that it feels very natural.
Galaxy AI features are really really very good. I cannot express how easy and spot on these features are.
I have zero complaints for this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra: AI Power Meets Camera Brilliance
on August 2, 2025
Posted by: NextGenBeastS25Ultra
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship that blends cutting-edge hardware with smart AI integration. It features a stunning 6.9-inch Dynamic AMOLED 2X display with 144Hz refresh rate, delivering exceptional clarity and smoothness for gaming, streaming, or daily use. The build quality is premium, with Gorilla Glass Victus 3 and a titanium frame offering a sturdy yet elegant feel.
Performance is top-tier thanks to the Snapdragon 8 Gen 4 processor (or Exynos 2500 in some regions), combined with up to 16GB RAM. Multitasking, gaming, and heavy apps run flawlessly. Battery life is strong with a 5500mAh cell, easily lasting a full day, and fast charging speeds are impressive.
The camera setup is where the S25 Ultra truly shines: a 200MP main sensor, 50MP periscope zoom, 12MP ultra-wide, and advanced AI enhancements deliver phenomenal photos and videos in any lighting. The AI-assisted photography helps with scene optimization, instant background removal, and real-time editing.
One UI 7.1 based on Android 15 is smooth, customizable, and smart, with AI features like real-time translation, smart summarizer, and generative photo fill. It also brings 7 years of updates—a big win for longevity.
Overall, the S25 Ultra is expensive but worth it for those seeking the best of Android in 2025.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has all the features
on August 2, 2025
Posted by: SamsungLover703
[This review was collected as part of a promotion.] It has very good Ai features which is very much accurate even in photo editing or search anything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good phone
on August 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] great phone with AI great pictures big screen great sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on August 2, 2025
Posted by: Lilnameless1
[This review was collected as part of a promotion.] Love it. Easy to use and pretty sturdy, I've dropped it a couple times with minimal damage. Love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone! Love it!
on August 1, 2025
Posted by: MrDs247
[This review was collected as part of a promotion.] I would give this phone a 5 star rating... Which I'm sure I will lol. But I just got it 😆
Amazing phone!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent experience
on August 1, 2025
Posted by: Jose
from Harrisburg Pennsylvania
Verified Purchase:Yes
It's very fast and advanced. Has great features. Very happy with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite phone!
on August 1, 2025
Posted by: Happy2025
[This review was collected as part of a promotion.] I have the S25 Ultra and Buds 3 pro and this is my favorite combo! The AI works great. The screen is gorgeous and I have never spent so much time on any phone. I keep learning new features about this device. Love the circle to search feature. I'm also running the Beta version 8 on Android 16.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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