Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,727 Reviews)
Rating breakdown 28,727 reviews
5 Stars
24,664
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Love the s25 ultra
on August 24, 2026
Posted by: Celestialhunter
[This review was collected as part of a promotion.] I love this phone. I had it for about a while and most of the time phones lose there camera quality easily. But not this one. I have had it for pretty good time and I can capture my fav moments easily. I also accidentally dropped ot about 3 times and there was no scratch nothing. The software is really smooth and easy to use. I actually use this phone for my business so the pen works great with when im taking notes or drawing a plan. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra
on August 24, 2026
Posted by: Lici06
[This review was collected as part of a promotion.] I chose an S25 Ultra for my new phone, I switched from just the S25. I like it more for the size and the pen features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is good except for a few things
on August 24, 2026
Posted by: Love3shop
[This review was collected as part of a promotion.] So the phone is probably just like any other phone with Flagship components inside of it and Samsung does a pretty good job at making it pretty easy nice interface with Android but they have a security feature where if you plug up your phone if there's any moisture it will literally just buzz at you and not charge and it happens a lot on my phone and I'm not even near water so it just randomly happens so I have to have a wireless charging port to charge it up for me to then turn it on and then plug it up then it's fine so yeah this feature makes the phone just not worth it
Value
3
Response from Samsung USBy R&R Team, August 24, 2026
Hey Love3shop, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the enhanced features of your device, and finding it easy to use. We have provided a link to the Samsung Support Team to assist you with the experience you mention with wired charging. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen, Local Ai, awesome response.
on August 23, 2026
Posted by: Sabcom82
[This review was collected as part of a promotion.] I chose Galaxy S25 Ultra after using 3 years Galaxy S22 Ultra because of the most advanced chipset, Snapdragon 8 Elite which brings the exceptional performance to the phone and it has Ai.
The camera zoom at night beats any other phones in the market. It was a huge upgrade from S22 Ultra in terms of quality and resolution.
The camera zoom at night beats any other phones in the market. It was a huge upgrade from S22 Ultra in terms of quality and resolution.
During normal daily usage I switch the performance profile to "light" and I didn't notice losing performance and the phone stays cool and the battery lasts for a day.
Samsung Knox Security keeps the phone secure against undiscovered (Zero day) vulnerabilities.
Samsung Knox Security keeps the phone secure against undiscovered (Zero day) vulnerabilities.
Samsung Pass works perfectly fine, but I wish it worked and synchronized with my Non-Samsung windows 11 laptop.
( I already send the feature request to Samsung).
With Samsung Dex I can connect my phone through USB C to my docking station and my phone acts like a powerful computer ( you don't need to pay for Chromebook for basic or advanced tasks like office).
( I already send the feature request to Samsung).
With Samsung Dex I can connect my phone through USB C to my docking station and my phone acts like a powerful computer ( you don't need to pay for Chromebook for basic or advanced tasks like office).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate flagship experience
on August 23, 2026
Posted by: xBOSSx
[This review was collected as part of a promotion.] I chose the S25 Ultra because I needed a device that could handle everything I throw at it daily. I use it constantly for streaming HD shows, mobile gaming, and staying productive with work tasks on the go. The camera takes unbelievable photos, the battery easily lasts all day, and performance is ridiculously fast. Absolutely worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance and incredible camera!
on August 23, 2026
Posted by: Androiduser19y2
[This review was collected as part of a promotion.] I am so glad I chose the Galaxy S25 Ultra. The performance on this phone is fast, smooth, and handles everything effortlessly. The battery life is fantastic as well—it easily lasts all day, so I only have to charge it once near the end of the day. On top of that, the camera quality is outstanding, and the zoom feature lets you capture incredibly sharp, clear photos even from far away. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra – Absolutely Worth Every
on August 23, 2026
Posted by: MariaInHD
[This review was collected as part of a promotion.] The Samsung S25 Ultra is hands‑down the best phone I’ve ever owned. The design feels premium, the performance is unbelievably fast, and the camera system is on a whole different level. Photos come out crisp, vibrant, and professional-looking no matter the lighting. It genuinely replaces the need for a separate camera.
Battery life is phenomenal. I can go through a full day of heavy use — streaming, photos, social media, work apps — and still have power left. The display is stunning, super bright, and buttery smooth, making everything from videos to scrolling feel elevated.
What impressed me most is how seamless and intuitive everything feels. Multitasking is effortless, the AI features are actually useful, and the phone stays cool even when I’m pushing it hard.
Overall, the S25 Ultra delivers exactly what a flagship should: power, beauty, and reliability. A true 5‑star device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switching back to the S series!
on August 23, 2026
Posted by: Tinmar
[This review was collected as part of a promotion.] I've always been a believer of samsung. Everybody wanted me to switch, but i'm glad I chose to stick with Samsung i started off with the note 2 and stuck with samsung since. And then years later, when Samsung came out with the fold, I was a fan instantly, I started off with with the fold 3. One thing I did miss about the fold was that it did not come with a stylus pen, and I felt that came in handy. When it was time for my upgrade, I was about to get the fold 5, then, saw the promotion about the s twenty five and how that came with the stylus pen. So that's when I chose to go back to the S series. With the stylus pen, I find it easier for me to navigate work schedules to me, that that is the most useful part of the phone, and my wife loves. The camera features on my phone. Pictures are more clear.
Value
5
Written by a customer while visiting Samsung US