Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,979 Reviews)
Rating breakdown 29,979 reviews
5 Stars
25,721
4 Stars
3,386
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
I chose this device becouse i love sumsung phone.
on September 7, 2026
Posted by: Tuhinmrkt
[This review was collected as part of a promotion.] I loved the design of S25 ultra. I am really loving to used it in my daily live. I love the cameras i love the display and also speakers.. Sounds are really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. This phone has been very helpfu
on September 7, 2026
Posted by: Luna19923
[This review was collected as part of a promotion.] I had this phone for over 2 years and I absolutely love it. If it breaks, I want another one, just like it. I love the pen I love that you could draw on it. This is a very good phone. I do want another one because it's a low slow but working on getting the upgrade. I think I'm due for upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra is King
on September 7, 2026
Posted by: Droidboy010101
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because of the gorgeous display and powerful features... it's a device of incredible functionality and constantly surprises me in what it can accomplish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loving it since 2026
on September 7, 2026
Posted by: Kalokairiniki
[This review was collected as part of a promotion.] I chose the phone because of the amazing reviews I heard of it online and it has been the best purchase ever! The camera is great, the customization is outstanding!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone AI feature is awesome
on September 7, 2026
Posted by: Ftouch234
[This review was collected as part of a promotion.] I choose the phone photo uploading and clarity of the pictures. Also, very easy to connect to other devices functions like Bluetooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hate this phone
on September 7, 2026
Posted by: KevinJ
[This review was collected as part of a promotion.] Had an S9 and lived it as was easy to use and navigate.
The S25 constantly loses connection and buffers and have to restart as it almost daily. Harder to navigate the options and still don't know how to do half the functions I need to use. May look nice but I personally hate this series...
The S25 constantly loses connection and buffers and have to restart as it almost daily. Harder to navigate the options and still don't know how to do half the functions I need to use. May look nice but I personally hate this series...
Value
1
Response from Samsung USBy R&R Team, September 9, 2026
Hello KevinJ, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have shared links to resources to help you with the speed and restarting of your device. We have also shared a link to the full manual to help you fully explore and customize your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 7, 2026
Posted by: 25UFan
[This review was collected as part of a promotion.] I've had this phone for a couple years now and it's the very first one that in haven't had any problems with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy over everything
on September 7, 2026
Posted by: Knoxssp
[This review was collected as part of a promotion.] Ever since I started using a galaxy phone I've never looked back with all the phones out there I choose a Samsung phone every time. I do everything on my phone from streaming to reading up on the most recent news to listening to all my favorite music plus it keeps me on Schedule from taking my meds eating my meals or reminding me of my appointments which im terrible at remembering lol. The benefits from this phone eclipse the faults and Samsung continues to grow and improve can't go wrong with quality like that
Value
5
Written by a customer while visiting Samsung US