Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(30,327 Reviews)
Rating breakdown 30,327 reviews
5 Stars
25,963
4 Stars
3,423
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung galaxy s25 ultra
on September 7, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] I chose my galaxy ultra because I had the money an wanted the best flagship device there is. An I wasnt upset . I like it so much .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on September 7, 2026
Posted by: busygynoncmom
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because I needed a phone that would be able to keep up with me on a daily basis. As a physician I have several different apps running at any given time and I needed both the storage space and functionality to support it. Not to mention making social media content requires the ability to take and store lots of photos with cinematic quality of videos and features to support content creators. As someone who is always on the go 2 years later I can 100% say this phone has never disappointed me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big bang for your buck!
on September 7, 2026
Posted by: Bigdawgs
[This review was collected as part of a promotion.] I chose The Galaxy S25 Ultra which features a refined titanium build with softened corners, making its large 6.9-inch screen far more comfortable to hold.
Display & Performance: The anti-reflective Quad HD+ panel drastically cuts outdoor glare, while the Snapdragon 8 Elite chip handles heavy multitasking and gaming effortlessly.
Camera System: A upgraded 50MP ultra-wide and 200MP main sensor deliver crisp details, supported by reliable 3x and 5x optical zoom lenses.
Battery & S Pen: The 5,000 mAh battery easily provides full-day power, complemented by a responsive embedded S Pen for quick note-taking and precise editing
Display & Performance: The anti-reflective Quad HD+ panel drastically cuts outdoor glare, while the Snapdragon 8 Elite chip handles heavy multitasking and gaming effortlessly.
Camera System: A upgraded 50MP ultra-wide and 200MP main sensor deliver crisp details, supported by reliable 3x and 5x optical zoom lenses.
Battery & S Pen: The 5,000 mAh battery easily provides full-day power, complemented by a responsive embedded S Pen for quick note-taking and precise editing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A few problems otherwise love the phone
on September 7, 2026
Posted by: Spreena87
[This review was collected as part of a promotion.] Photo and video quality are great overall. I do have issues with it not wanting to charge. It will say there is debris or moisture in the charging port when there is not. It has gotten to the point where it does not charge wired now, it has to be wireless. The battery drains super fast as well. Other than that I love the phone.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hi Spreena87, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not functioning as intended or expected. We have shared links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the experience you mention with the charging port of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra
on September 7, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] I chose my galaxy ultra because I had the money an wanted the best flagship device there is. An I wasnt upset . I like it so much .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use this phone everyday with no problems
on September 7, 2026
Posted by: Cjs2005
[This review was collected as part of a promotion.] I chose to buy the s25 ultra because it was the best phone at the time and im still using and loving it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 7, 2026
Posted by: Clay1965
[This review was collected as part of a promotion.] I chose this one because of the features. Work great and fast. Love having the pen with it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality Excellence Performance
on September 7, 2026
Posted by: BauerPower
[This review was collected as part of a promotion.] I chose the s25 ultra based on it's camera and performance. I have been on the s series since the 22 uktra was released. And I am here to stay. Samsung brings performance, quality, & excellent phones to the market. And the same series does not disappoint. Well done Samsung well done!
Value
5
Written by a customer while visiting Samsung US