Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,256 Reviews)
Open Ratings Snapshot
Rating breakdown 29,256 reviews
5 Stars
25,111
4 Stars
3,289
3 Stars
553
2 Stars
148
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Perfect phone
on October 30, 2025
Posted by: Revo94DZ
[This review was collected as part of a promotion.] Excellent phone especially that they integrate Galaxy Ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Workhorse
on October 30, 2025
Posted by: Billy2
[This review was collected as part of a promotion.] This Samsung 25 Ultra has given me exceptional photos,videos, texting, audio recordings,GPS travel directions, music storage, music playback, AI searches, translate capability, gaming entertainment, documentation storage, multiple social media exchanges and multiple emails usage. I'm still left to discover more potential usage . Qualify this phone a Workhorse in progress.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good camera
on October 30, 2025
Posted by: Pancake
This has such a great camera and I will actually take pictures for once
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best out of Samsung line
on October 30, 2025
Posted by: Sana22
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is more than just a smartphone — it’s an AI-driven powerhouse that redefines what “smart” truly means. From the moment you pick it up, you can feel how seamlessly Samsung’s Galaxy AI is integrated into every aspect of the experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is cool.
on October 30, 2025
Posted by: Crazee
[This review was collected as part of a promotion.] This phone is pretty awesome. It has lots of features. The AI is pretty awesome as well. The only thing that I dont like is that the S pen will eject sometimes by itself . Therefore it will fall out and get lost.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a legendary product, easy to use and meets al
on October 30, 2025
Posted by: BASSAM
[This review was collected as part of a promotion.] I use it for my daily life, my work, and artificial intelligence.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamOctober 31, 2025
Hi there Bassam, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding it so helpful for a range of daily tasks both personal and professional, and that Galaxy AI is such an added value to your experience. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the smooth experience of using this phone
on October 30, 2025
Posted by: S25UltraGalaxyAI
[This review was collected as part of a promotion.] I use my Galaxy AI enabled S25 Ultra phone to view videos in max video quality, click beautiful pictures and play games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Phone
on October 30, 2025
Posted by: JetstreamTom
from Carteret, NJ
Verified Purchase:Yes
I’ve been a loyal Galaxy S series user for the past nine years, starting from the iconic Galaxy S7 Edge all the way to my current device. Every generation has consistently impressed me with its power, performance, and premium experience. The Galaxy S25 Ultra feels like a natural continuation of that legacy — combining cutting-edge technology with the familiar excellence that defines the S series.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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