Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,345 Reviews)
Rating breakdown 29,345 reviews
5 Stars
25,137
4 Stars
3,292
3 Stars
570
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone
on March 13, 2026
Posted by: CoachVince
[This review was collected as part of a promotion.] Galaxy AI is pretty awesome and the phone in general has a lot more features than the S22Ultra that I had. Picture quality is so much better not to mention the storage space. Overall I really like this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on March 13, 2026
Posted by: Jendev
[This review was collected as part of a promotion.] I love this phone because I can do anything with it, and I can understand how to use it even though I'm not exactly technically inclined. I'm middle aged, and find some new technology difficult, but this phone has everything I need in order to understand how to use it. If I have any issues I can go straight to AI on here and my questions will be answered. It's a great phone, it's everything from phone to alarm, and hundreds of other things. It's amazing that one little hand held thing the size of my hand and light as a feather has about everything you need in life and if it doesn't have it, it most certainly can tell you how to get what you need, then use it to order the thing you need. I have nothing but good things to say about this phone or the other one (different model but still Samsung) that my husband has and uses constantly for work. I HOPE I can get a Galaxy AI. All in all Samsungs products are great and they last a very long time!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great
on March 13, 2026
Posted by: Pizzaman
[This review was collected as part of a promotion.] Overall a great phone. Easy to use. Great features. My only issue is it seems that with every update it resets to factory default. Thats what keeps me from giving a 5 star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy feature
on March 13, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] My Galaxy is AI featured. Did not purchase for this feature but instead for the pen. Yet the Galaxy AI features have become just as overwhelmingly amazing as a phone you may write with, send emails, take screenshots, ask questions, and become even more creative an inventive with since using the "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 13, 2026
Posted by: AlchemicSin
[This review was collected as part of a promotion.] Have been enjoying my experience with the Galaxy s25 Ultra haven't dove into every single thing the phone offers but one of my favorite things is the capability of taking and recording professional pictures and video.
Like how I can take notes right on my screen with the stylus
The AI assist feature to navigate different topics of discussion or even different tasks very useful.
Like how I can take notes right on my screen with the stylus
The AI assist feature to navigate different topics of discussion or even different tasks very useful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, sturdy and what i expect.
on March 13, 2026
Posted by: ScottB
[This review was collected as part of a promotion.] Excellent quality, sturdy.And what I expect from a Samsung made product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on March 13, 2026
Posted by: LLVIBES1
[This review was collected as part of a promotion.] I love this phone I wish I had waited to buy it because I did not know that the new Galaxy AI version was coming out just a few months after purchasing this one. The only thing that I don't like about this phone is that the stylus is plastic. I have been purchasing samsung galaxy phones, what stylus is since they first came out because of issues with my hands and fingers. It's a bonus that it's an amazing phone that takes great pictures and videos. The options for the extra storage is a bonus two, which I always take up. In a nutshell, it's a mini computer and I love it. I can use it to stream and hook mixing equipment up to it. It is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is stunning and operates phenomenally
on March 13, 2026
Posted by: GalaxyMember
[This review was collected as part of a promotion.] Galaxies have always been my favorite phones. The added features like Galaxy Ai come in handy alot when you need them. Performance is amazing, long battery life, and stunning video playback. I use my device for gaming, TV, and pictures and it excels at them all.
Value
5
Written by a customer while visiting Samsung US