Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,959 Reviews)
Rating breakdown 28,959 reviews
5 Stars
24,817
4 Stars
3,238
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Very impressed from the first day
on August 10, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra for all the special features that were advertised and I haven't been disappointed. It has provided so many hours of use and I'm not tied to my laptop nearly as much as I had been in the past. I keep looking at the new lines coming out but I'm so comfortable with all this phone offers I haven't made a change. It's a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Rudenucklehead25
[This review was collected as part of a promotion.] Use this phone everyday, love the camera. Battery life still says 5000mAh (typical). Screen life is still good. Had this since it came out and still seems flawless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but not perfect!
on August 10, 2026
Posted by: Fuelguy73
[This review was collected as part of a promotion.] I chose the S25 Ultra for its speed, battery, and screen, but the camera disappoints. Daylight shots look okay, low light gets noisy and lots of light glare. Great phone otherwise, just not the camera champ I hoped for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features.
on August 10, 2026
Posted by: Peanutty
[This review was collected as part of a promotion.] This phone is the best phone ever. I chose the Samsung galaxy S25 ultra for the long battery life and the amazing camera quality. I will always choose Samsung. Samsung for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on August 10, 2026
Posted by: PZTProductions
[This review was collected as part of a promotion.] Quailty is great but one think i do say really needs to be updated would be the charging port very sensitive to a point if keeps on triggering the moisture sensor. Then have to wait an entire day for the error code to clear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a strictly Samsung user. I love it!
on August 10, 2026
Posted by: Crofhp80
[This review was collected as part of a promotion.] I chose this phone for the same reason I chose the other 5 I've had. I love the features and functionality, Ive never even thought about picking a different brand. I absolutely love my Samsung phone, watch, ear buds and TVs. Im loyal and will continue to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S25ultraphone
on August 10, 2026
Posted by: Dadss25ultra
[This review was collected as part of a promotion.] I chose the s25 ultra from a note. And it is a downgrade in alot of ways. I hate this phone
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand upgrading to a new device can come with a learning curve that causes frustration as you customize your device, and discover the changes from your previous. Without knowing the details of your experience, and what features are causing frustration, we have provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
MY GALAXY
on August 10, 2026
Posted by: Misslynn1972
[This review was collected as part of a promotion.] I Love my phone. The only issue is every month they want to update the phone. But every thing else i love it.
Value
5
Written by a customer while visiting Samsung US