Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,330 Reviews)
Rating breakdown 30,330 reviews
5 Stars
25,965
4 Stars
3,424
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
great features and very customizable
on April 13, 2026
Posted by: mintyss25
[This review was collected as part of a promotion.] galaxy ai is ok and I love the phone but not even a year in and I have to charge it twice a day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and all it's features.
on April 13, 2026
Posted by: Morrisme83
[This review was collected as part of a promotion.] I love this phone and how advanced it is. I never need to even pick up my tablet anymore. I don't plan to upgrade anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse of a phone
on April 13, 2026
Posted by: Galaxyfaraway
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra. The battery lasts a day and a half for me. Multitasking is a breeze with the addition of Google Gemini and Galaxy AI. It's wild to me that a phone like this exists. I'm constantly using Galaxy AI for texting corrections and grammar corrections. The phone is lightweight and feels sturdy. I'm definitely sticking with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great device from Samsung
on April 13, 2026
Posted by: TJB1999
[This review was collected as part of a promotion.] The Galaxy AI is incredibly helpful. I'm not a fanboy or anything but I've been a dedicated Galaxy user since 2010.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great use of AI and Texting
on April 13, 2026
Posted by: SleepyGamerz
[This review was collected as part of a promotion.] This product offers exceptional utility, particularly within an academic environment, due to its integrated tools. Its performance is characterized by remarkable fluidity, robust construction, and consistent dependability. I consider it to be among the most outstanding Samsung smartphones I have encountered recently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phones since May 2011
on April 13, 2026
Posted by: RichyD
[This review was collected as part of a promotion.] I have owned nothing but Galaxy since the S2 came out back in May of 2011. Always have been the best ! Family and friends that own i phones are always amazed at the capabilities my phones have including fast and to the point Galaxy AI support. Huge amounts of storage and top of the line camera and video set these phones in a league all their own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 13, 2026
Posted by: magicalmonster
[This review was collected as part of a promotion.] Design & Durability:
Six months in, the titanium frame is holding up beautifully. Samsung finally nailed the ergonomics by rounding the corners slightly—it no longer digs into my palm during long sessions. The Gorilla Armor 2 has been impressively scratch-resistant, even without a screen protector.
The Galaxy AI Experience:
Galaxy AI has evolved from a "cool trick" to a core part of my workflow:
Note Assist: Summarizing long work emails and documents has saved me hours.
Generative Edit: Perfect for removing "photo bombers" from vacation shots.
Live Translate: Surprisingly accurate and helpful for quick translations on the fly.
Performance & Battery:
The efficiency of the 3nm chip is evident. Even after 6 months of battery cycles, I'm still comfortably getting a full day of heavy use (5G, high brightness, and GPS). Thermal management is top-tier; the phone barely gets warm during heavy gaming.
Verdict:
The S25 Ultra isn't just about raw specs; it's about the software polish. Between the AI integration and the most versatile camera system on the market, it remains the king of flagships in 2026.
Six months in, the titanium frame is holding up beautifully. Samsung finally nailed the ergonomics by rounding the corners slightly—it no longer digs into my palm during long sessions. The Gorilla Armor 2 has been impressively scratch-resistant, even without a screen protector.
The Galaxy AI Experience:
Galaxy AI has evolved from a "cool trick" to a core part of my workflow:
Note Assist: Summarizing long work emails and documents has saved me hours.
Generative Edit: Perfect for removing "photo bombers" from vacation shots.
Live Translate: Surprisingly accurate and helpful for quick translations on the fly.
Performance & Battery:
The efficiency of the 3nm chip is evident. Even after 6 months of battery cycles, I'm still comfortably getting a full day of heavy use (5G, high brightness, and GPS). Thermal management is top-tier; the phone barely gets warm during heavy gaming.
Verdict:
The S25 Ultra isn't just about raw specs; it's about the software polish. Between the AI integration and the most versatile camera system on the market, it remains the king of flagships in 2026.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It does everything that I need it to do and so muc
on April 13, 2026
Posted by: Bobpopfiftyfive
[This review was collected as part of a promotion.] I use it for everything for personal and work related, the AI is helpful in wording things and there is just so much that this phone can do. It's the best.
Value
5
Written by a customer while visiting Samsung US