Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,595 Reviews)
Open Ratings Snapshot
Rating breakdown 30,595 reviews
5 Stars
26,190
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Slammin jammin phone
on November 10, 2026
Posted by: Ericsrockinphone
[This review was collected as part of a promotion.] I've had many cell phones over the years and by far without a dought "I chose" the Samsung galaxy s25 ultra to be the phone for all my future cell needs. This phone can do not just about but everything you throw at it without fail. I will say samsung has me for a customer for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Features training - Feeling left behind
on November 10, 2026
Posted by: Xxxxxx
[This review was collected as part of a promotion.] I chose not to be left behind with the ever changing technology. I watch YouTube videos to stay on top of new features when not explained by provider with updates.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on November 9, 2026
Posted by: Deadheaddave
[This review was collected as part of a promotion.] I chose your Samsung galaxy s25 ultra because I have had Samsung galaxy S series phones since the SII then I had the S4 then I had a S20 then changed to a S24+ and ultimately I came to the S25 ultra it is superior to the 24+ much more memory and faster. I really like this phone and I would encourage anyone to buy it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on November 9, 2026
Posted by: Busymom5
[This review was collected as part of a promotion.] I chose the galaxy S25 ultra because it helps me to stay on top of everything my family needs no matter were I am. I watch movies on it, take care of daily tasks and check all my email from my phone. The grandkids love using the s pin to draw pictures and leave me little note.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on November 9, 2026
Posted by: Tweek3521
[This review was collected as part of a promotion.] I chose my s25 ultra for its compact design with use of the stylus bult in. Also with this being the first full ai phone it started the journey that all phones are built on for today. I use my phone for work with multiple tasks on hand and personal. My personal use is social media, gaming, talking and texting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
W for S Pin
on November 9, 2026
Posted by: SquirrelWorld
[This review was collected as part of a promotion.] I chose my device for the S pin, and it became more with AI. Being able to edit pictures with AI didn't appeal to me upfront but when I need it, it makes editing pictures and stuff so much easier and simpler. Being able to draw a circle around things to search makes identifying things that catch my eye online or in pictures, such a breeze that I'm able to do more with my day when I put my device down. Then, when I need to jot down a quick note, I just take the pin out and can have my notes translated into text so I can swiftly come back to it and understand my train of thought. I chose the S25 Ultra and I still don't regret the choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera!!
on November 9, 2026
Posted by: Frewman
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of its great camera! I have had many phones from the Ultra line, but the s25 was by far the best when it comes to camera quality! The photos turn out clear every time, the colors pop, and the overall quality of the photos turn out almost professional quality every time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on November 9, 2026
Posted by: Lildev2016
[This review was collected as part of a promotion.] I chose to review this product because I have it and I love it. I use it every day to socialize, shop, watch videos and capture precious moments. The only bad thing about this product in my opinion, is that the pen is not able to connect via Bluetooth anymore. This causes me to not be able to use the button on the pen to take pictures. I do hope Samsung will bring that feature back in the near future!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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