Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,726 Reviews)
Rating breakdown 29,726 reviews
5 Stars
25,462
4 Stars
3,337
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Highest performing phone I've had so far.
on September 23, 2026
Posted by: mMimickry
[This review was collected as part of a promotion.] I chose to review my Samsung Galaxy S25 Ultra, it's been one of the fastest, highest performing phones I've ever had and I use it as my main phone usually for fitness, goal planning and social media. I've never been so satisfied with a device that also lasts all day without constantly needing a charge. It does everything I need it to and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok Too many glitches
on September 23, 2026
Posted by: Iupcutie
[This review was collected as part of a promotion.] It's ok. Not what I thought it would be. Not everyone should get it. It has more glitches than it should for the cost.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy s25 ultra is a great phone!!
on September 23, 2026
Posted by: El23Panda
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a great phone!! Extremely durable and reliable!! The battery in the Samsung Galaxy S25 Ultra lasts nearly all day on a single charge!! Watching TV shows and movies with the Samsung Galaxy S25 Ultra is amazing. It's crisp and clear and the audio is phenomenal!! I love this phone a whole lot!!
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey there El23Panda, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how great you are finding your device, and that it has been so great for your streaming, and that the battery keeps up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 23, 2026
Posted by: Ssowe21
[This review was collected as part of a promotion.] I am so happy I chose this phone. I was going to wait but I can't imagine not having it now. Each feature is amazing and comes with ease to use. I have owned several Samsung products and plan to continue with Samsung for future ones.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey Ssowe21, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device so useful for your daily needs, and that it has been so easy to use. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So far I love my Ultra S25. Love the camera.
on September 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose Samsung Galaxy Ultra S25. I'm still figuring out how to use to its full potential. Can't wait to see what it can do. For now watch movies and record my kids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 22, 2026
Posted by: Jhossain
[This review was collected as part of a promotion.] I have samsung S25 Ultra for almost two years. I love this product. Everything is excellent in this phone. One improvement might be the battery. It drains little faster than other samsung devices I had. Picture quality is excellent. Improvement needed when sharing Picture with others and social media. Video quality needs little bit more improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is all around the BEST
on September 22, 2026
Posted by: Love4Samsung
[This review was collected as part of a promotion.] I chose this phone because Samsung S Series has not let me down with the last 3 devices I purchased. Honestly THE BEST PHONES I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All around great phone
on September 22, 2026
Posted by: TheReaper1
[This review was collected as part of a promotion.] I chose to get the Samsung Galaxy S25 Ultra as an upgrade from my S22 Ultra and it has definitely not disappointed. I have a couple of main selling points when it comes to getting a good phone 1 being the camera because I take a lot of pictures of my kids and 2 storage capacity. The camera on this phone is top notch which I always expect but it crazy how good phone cameras are these days. I like how they offer such large storage options now. I always have to have a minimum of 512gb because of pictures and videos. The battery seems to last a good while with normal daily use such as listening to music on YouTube and just texting or making calls. I always choose the Ultra models because of the screen size since I have larger hands and finger so I don't constantly hit the wrong buttons while typing and the size is just right for me. Also the screen is beautiful and vivid. My only real complaint is Samsung choosing to do away with the bluetooth feature for the S-pen because I used this feature quite a lot when taking picutres I would set the phone up somewhere for family pictures and it worked great with my S22 Ultra. Hopefully they will decide to add this feature back or at least sell a S-pen with the built in bluetooth so I can use that feature again. All in all it's a great phone and was definitely an upgrade. I have used Samsung phones for many years now and hope they will keep up the good work.
Value
4
Written by a customer while visiting Samsung US