Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,275 Reviews)
Rating breakdown 30,275 reviews
5 Stars
25,916
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love My S25 Ultra
on May 25, 2026
Posted by: cking86327
[This review was collected as part of a promotion.] This is the best device I've had for storage, battery life and photos!!! The quality is amazing, I can't think of anything this phone is lacking. The Galaxy AI capabilities are new and I'm learning but so cool and useful for what I have learned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is super reliable, super fast
on May 25, 2026
Posted by: LoveS26ultra
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra daily for work, streaming, gaming, and photography, and it has honestly exceeded my expectations. The display is incredibly bright and smooth, the battery life easily lasts all day, and the performance is extremely fast even when multitasking.
One of my favorite features is Galaxy AI. The AI tools make everyday tasks easier, especially photo editing, translation, search, and productivity features. The camera quality is amazing in both daylight and low light, and the zoom capabilities are impressive.
I also love the premium design and how responsive the phone feels overall. Whether I’m watching sports, using social media, taking pictures, or handling work tasks, the S25 Ultra performs flawlessly. Samsung really delivered an outstanding flagship device with the Galaxy S25 Ultra.
One of my favorite features is Galaxy AI. The AI tools make everyday tasks easier, especially photo editing, translation, search, and productivity features. The camera quality is amazing in both daylight and low light, and the zoom capabilities are impressive.
I also love the premium design and how responsive the phone feels overall. Whether I’m watching sports, using social media, taking pictures, or handling work tasks, the S25 Ultra performs flawlessly. Samsung really delivered an outstanding flagship device with the Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever bought
on May 25, 2026
Posted by: Sunshine2811
[This review was collected as part of a promotion.] The galaxy AI is so cool and helps with finding awesome information. The phone itself is amazing. It will automatically switch to night mode if it starts to over heat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 25, 2026
Posted by: Marlena1
[This review was collected as part of a promotion.] I recently upgraded to the s 25 ultra. The size of the phone is great and I Iove the pen. I also like the new features on the text app where you can add emojis to the conversations. The camera is so awesome with so many pro features and the clarity is so good! I love ,love the where you can use the AI tool to remove unwanted back grounds from the photos. It does an automatic back fill so its not just left with blurry spot. Such an awesome phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 25, 2026
Posted by: KLOVE25
[This review was collected as part of a promotion.] The Galaxy AI makes finding information, products revies and how-tos so easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best on the market
on May 25, 2026
Posted by: DBastille
[This review was collected as part of a promotion.] From the stunning photography and video ability, snappy operating system, great sound and graphics, and now the addition of Galaxy AI, I couldn't ask for a better device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing S25 ultra
on May 25, 2026
Posted by: Shoen1083
[This review was collected as part of a promotion.] This phone is a great product the sleek slim design the integrated Ai features are absolutely amazing.... The display the sound everything about this phone just crushes the competition
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Phone Hampered by Unnecessary Galaxy AI
on May 25, 2026
Posted by: FriendsEverywhere
[This review was collected as part of a promotion.] Everything about the S25 Ultra is great, outside of the Galaxy AI which is full of unnecessary features and continuously tries to suggest things that aren't useful. We don't need this to have a smart phone. Additionally the lack expandable storage and audio jack continue to plague these devices.
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hi FriendsEverywhere, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important it is to be able to customize your device to best align to your usage wants and needs. We have provided a link to the full manual for your device to help you disable any features you are not interested in using every day, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device, or need assistance with storage expansion or wired headphones usage with the charging port. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US