Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,726 Reviews)
Rating breakdown 29,726 reviews
5 Stars
25,462
4 Stars
3,337
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
My S25 Ultra
on September 24, 2026
Posted by: Norse2Blood
[This review was collected as part of a promotion.] I chose the S25 Ultra because the S10 was my last phone, and I had it for 7 years without a single issue! This phone is amazing, and I would buy it again if need be!! I definitely recommend this phone to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magnificence of Samsung
on September 24, 2026
Posted by: Roodox24
[This review was collected as part of a promotion.] Since I started using Android phones, it was a Samsung. Until today it's still a Samsung. With the Samsung S25 ultra it became even more difficult to do without. Between me and Samsung it's love and I chose one also for my girlfriend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera.
on September 24, 2026
Posted by: Gattogrande
[This review was collected as part of a promotion.] I chose samsung because they always deliver an outstanding product and user experience. Thank you and keep up the excellent work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has been a great upgrade!
on September 24, 2026
Posted by: Girlygirl224
[This review was collected as part of a promotion.] I love this phone! I chose to upgrade to the s25 ultra after my s22 ultra had an issue with the antenna and this phone is super similar to use!
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hi Girlygirl224, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are finding your upgrade smooth and easy thus far. We have provided links to the full manual and the Samsung Support Team for your convenience. These resources can help you fully explore the enhanced features of your new device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra 2026
on September 24, 2026
Posted by: xGamerGirlyx
[This review was collected as part of a promotion.] I chose this phone as my newest upgrade since the Note line was phased out. I've had the phone since early this year and I have to say, its been great!
I transferred my data all on my own and it was a breeze! I also purposely purchased the larger storage size to keep all my photos with me. The light green is also a pretty awesome color choice.
The large size is something I'm glad they've kept, as it feels better in my hand. The clarity is also amazing! It doesn't feel difficult to play games or scroll through social media; it also fits snuggly in my pockets.
Overall, the ease of use, customization, and accessibility makes it a really good, reliable phone! Looking forward to what else Samsung releases next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We have alway chose the S series phones.
on September 24, 2026
Posted by: Damien
[This review was collected as part of a promotion.] We chose the S series phones for they're every day use. They have always had apps and utilities that meet our lifestyle from being at work to doing offload, off line driving in forests. Very dependable, when it come to being very utilitarian. I can easily multi-task without worrying about over heating or slowing down.
Value
5
Response from Samsung USBy R&R Team, September 25, 2026
Hey Damien, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the usage of your device for multi-tasking, and that it has been reliable during your usage. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Stands out to its name - "Ultra" utility phone
on September 23, 2026
Posted by: Loyal2samsung
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted to get a 1st hand experience of the AI capabilities that come with it. Furthermore, I use the phone for streaming videos, having split screen chats/apps, use the stylus to take notes etc. It's the perfect size high utility phone. Money well spent. I also enjoy the storage capacity within the phone. The speed on the phone is exceptional as well.
Overall, S25 Ultra is a worthy buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I chose Samsung
on September 23, 2026
Posted by: ShadowFaile
[This review was collected as part of a promotion.] I chose to use a Samsung phone over any other because so far I have never broke a phone by dropping it and Samsung has never let me down.
Value
5
Written by a customer while visiting Samsung US