Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,734 Reviews)
Rating breakdown 29,734 reviews
5 Stars
25,467
4 Stars
3,339
3 Stars
580
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone
on September 7, 2026
Posted by: PickleLover85
[This review was collected as part of a promotion.] I chose this phone because of the camera quality, storage availability, and easy to use functions. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Power and Versatility Daily
on September 7, 2026
Posted by: GreenSockets
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed a device that could effortlessly handle high-demand tasks, creative projects, and schoolwork. It has exceeded my expectations across every category.
The processing power is exceptional. Demanding mobile games and heavy application workflows run smoothly without lagging or thermal throttling. The display is bright and sharp, making content consumption and reading easy in any lighting.
The built-in S Pen is an incredible tool for productivity and digital art, giving precise control for taking notes, sketching, and navigating apps. Battery life easily lasts throughout long days of heavy use without needing constant recharges.
Overall, it is a complete, powerful device that fits perfectly into my daily routine for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the S pen
on September 7, 2026
Posted by: Jersey
[This review was collected as part of a promotion.] I use my phone like a notebook daily. I chose this device because the S pen makes it extremely convenient to jot down quick notes on the move.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product delivered on its promises and then so
on September 7, 2026
Posted by: veefancylady
[This review was collected as part of a promotion.] I chose the Ultra 25 because of the camera and the bigger screen. I will be ready for the Ultra 26 in a while. But right now I love my 25 Ultra and enjoy all the wonderful features. I have tried the camera's new features and continue to find and try more. I am so happy and satisfied. I tell anyone who will listen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on September 7, 2026
Posted by: vix328
[This review was collected as part of a promotion.] I chose the S25 Ultra as an upgrade from the S23 three years ago and couldn't be happier. Not only has it withstood the test of time, I love being able to use the pen for games I couldn't have played otherwise!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 is good but lacks key features
on September 7, 2026
Posted by: HereSinceTheS3
[This review was collected as part of a promotion.] I chose the S25 Ultra because I've been Samsung fan since the S3. I have many models including most of the Note models. This model has given me more issues and quirks compared to the other models I've possessed. The biggest drawnack, for me, is that the S Pen doesn't take pictures any more. That is a big, big miss by Samsung. Furhermore, this model seems to be extremely glitch prone, especially when it comes to notifications. Other than that, the screen quality is good, the battery life is solid and the camera is great.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hello HereSinceTheS3, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the notifications on your device. We have also provided a link to the full manual to assist you with the hand gestures and voice commands you can use with the camera shutter of your device. If you have a compatible Galaxy Watch you can also use this device as a remote shutter. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great customizability
on September 7, 2026
Posted by: LittleHollow
[This review was collected as part of a promotion.] I use my phone alot and it definitely can last for hours at a time even when I have it set performance. I chose Samsung because its a solid choice for an android phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My choice was a s25 Ultra
on September 7, 2026
Posted by: Amburrr
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could handle everything I use it for without feeling like I needed to compromise. After using it, the biggest thing I’ve noticed is how fast and smooth it feels, even when I’m switching between several apps, taking pictures, working, or just using my phone all day.
The camera has been one of my favorite features. I love being able to pull my phone out and get a clear photo without having to think too much about the settings, and the zoom gives me options I simply didn’t have on other phones. The screen is also beautiful—bright, sharp, and easy to see—and the large display makes a huge difference when I’m reading, editing something, or multitasking.
I also really like having the S Pen available. It’s one of those features I didn’t realize I would appreciate as much as I do until I had it, especially when I need to quickly write something down or be more precise on the screen.
What I appreciate most is that the S25 Ultra feels like a phone made for someone who actually uses their phone for a lot of different things throughout the day. It’s powerful without being complicated, and there are still features I’m discovering.
My only real criticism is that it is a large phone, so there are times when using it one-handed isn’t ideal. For me, though, the larger screen and everything the phone can do make that tradeoff worth it.
Overall, I’m extremely happy with my Galaxy S25 Ultra and would choose it again.
The camera has been one of my favorite features. I love being able to pull my phone out and get a clear photo without having to think too much about the settings, and the zoom gives me options I simply didn’t have on other phones. The screen is also beautiful—bright, sharp, and easy to see—and the large display makes a huge difference when I’m reading, editing something, or multitasking.
I also really like having the S Pen available. It’s one of those features I didn’t realize I would appreciate as much as I do until I had it, especially when I need to quickly write something down or be more precise on the screen.
What I appreciate most is that the S25 Ultra feels like a phone made for someone who actually uses their phone for a lot of different things throughout the day. It’s powerful without being complicated, and there are still features I’m discovering.
My only real criticism is that it is a large phone, so there are times when using it one-handed isn’t ideal. For me, though, the larger screen and everything the phone can do make that tradeoff worth it.
Overall, I’m extremely happy with my Galaxy S25 Ultra and would choose it again.
Value
5
Written by a customer while visiting Samsung US