Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,281 Reviews)
Open Ratings Snapshot
Rating breakdown 30,281 reviews
5 Stars
25,926
4 Stars
3,416
3 Stars
586
2 Stars
168
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great features
on May 25, 2026
Posted by: Ragnar911
[This review was collected as part of a promotion.] This phone has been amazing always love my galaxy products. The galaxy AI is really a game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product has Great features
on May 25, 2026
Posted by: AndroidGirl26
[This review was collected as part of a promotion.] I am an Android girl and has been for years. This is a very sleek device that's fairly easy to na through. I was still using the Galaxy Note20 because I not only loved the camera but it was great on battery life. I'm such a camera person and this device doesn't disappoint at all. It has many other amazing features also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on May 25, 2026
Posted by: BuzyBee123
[This review was collected as part of a promotion.] This ia probably this beat phone Samsung has come out with. The camera is good the features are amazing the only thing I don't like is the video recording quality on this phone is not too good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 ultra
on May 25, 2026
Posted by: Jcsmooth
[This review was collected as part of a promotion.] The new improvements with AI in my s25 ultra has pulled out the full potential of my phone,the new update with the camera features I love the most
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Johnny
[This review was collected as part of a promotion.] Great phone will recommend you this phone if you are all about tech
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 25, 2026
Posted by: Samsung04Lyfe
[This review was collected as part of a promotion.] This Galaxy AI based phone is great. I'm still learning how to use all the Galaxy AI features, but so far I use/love the Call Assist and photo editing the most. It's super fast and responsive. I have no complaints, except that it doesn't have the privacy glass that the S26 series has!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great overall,
on May 25, 2026
Posted by: 559guy
[This review was collected as part of a promotion.] The phone is good, display great. I love the customizable features. I am sad the pen doesnt do anything close to the s23 ultra pen. The camera is amazing. The Galaxy AI is awesome in deleting unwanted things from photos. Can never tell when its done its so seamless. Other then the pen, its a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on May 25, 2026
Posted by: Raydiculouz
[This review was collected as part of a promotion.] The best phone I have ever had, it can do so much and can handle any job you throw at it! Highly recommend going ultra if you can!! And the AI samsung offers is the best!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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