Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,730 Reviews)
Rating breakdown 29,730 reviews
5 Stars
25,463
4 Stars
3,339
3 Stars
580
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Mostly effective in every way
on September 7, 2026
Posted by: Bcotant
[This review was collected as part of a promotion.] i chose my galaxy s25 ultra because I wanted a phone that could deliver a premium experience, especially when it came to performance, display quality, battery life, and photography. Overall, I have been very happy with my Galaxy S25 Ultra and feel that it has lived up to many of my expectations. The phone is fast, responsive, and capable of handling everything I need throughout the day. I especially enjoy the bright, detailed display and the overall quality and design of the device. The camera system has also been one of the features I was most excited about, and most of the time it produces excellent photos and videos with great detail and color.
However, I have experienced a minor issue with the camera that has been somewhat concerning. On occasion, when I open or use the camera, I notice that the camera appears to adjust or move on its own while trying to focus or change settings. During this adjustment, my particular model has sometimes made a rapid clicking noise. The clicking can happen repeatedly and sounds like the camera is making several quick adjustments in succession. Although the issue has not completely prevented me from using the camera, it is noticeable and can be distracting, especially when I am trying to quickly capture a photo.
Despite this minor issue, I still really like my Galaxy S25 Ultra and appreciate everything else the phone offers. The overall performance, screen, battery, features, and camera capabilities make it a phone I enjoy using every day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25 Ultra Experience
on September 7, 2026
Posted by: Ramy2026
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a powerful phone with an excellent camera, great battery life, and a beautiful display. I use it every day for work, watching videos, taking photos, navigation, and entertainment. The screen is bright and smooth, the phone feels very fast, and the camera quality is impressive, especially the zoom. The S Pen is also useful when I need to take quick notes. So far, the Galaxy S25 Ultra has been a great device for my daily use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Team Samsung
on September 7, 2026
Posted by: Teamsamsung20
[This review was collected as part of a promotion.] I chose team samsung for the quality and value of the product. My family have with samsung family for over 20 years and have not been disappointed. We definitely love the picture clarity, clear audio and the accessories are an added bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this product.
on September 7, 2026
Posted by: Sunflower
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s25 Ultra because the picture quality is perfect. I use my Samsung Galaxy s25 Ultra to stream my favorite YouTube channels, zoom calls, to share pictures and videos with long distance relatives and friends, to stay in contact with friends and family, and to play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone a b d computer in one
on September 7, 2026
Posted by: Koolandgang
[This review was collected as part of a promotion.] Thus phone is for someone who wants a device for multitasking and a mini computer and it meets all those features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the display, the pictures, and the phone
on September 7, 2026
Posted by: Phrost
[This review was collected as part of a promotion.] I chose this device because I'm a huge Samsung fan. Have been using Samsung phones for many years. Love it for games and for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 7, 2026
Posted by: Ashley
[This review was collected as part of a promotion.] I love the phone. The only complaint I have it that the apps run slow sometimes but this seems to be the norm with most electronics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on September 7, 2026
Posted by: Galaxyfan
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of the day long battery life, the 100x zoom so I could take practically clear pictures of the moon
Value
4
Written by a customer while visiting Samsung US