Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,251 Reviews)
Open Ratings Snapshot
Rating breakdown 30,251 reviews
5 Stars
25,899
4 Stars
3,413
3 Stars
586
2 Stars
168
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The best amaunt all!!!
on June 7, 2026
Posted by: Murgase5
[This review was collected as part of a promotion.] I been using galaxy phones since the beginning and I will keep using them till I'm gone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Great Galaxy
on June 7, 2026
Posted by: therandomredhead
[This review was collected as part of a promotion.] I use my phone for work, games and keeping in touch with everybody. I'm still learning the Galaxy AI, but even that is helpful.
My only concern was this forcing me to Google for everything. I really preferred a native messages app. But, I'm used to it now. I have had Galaxy S series for years and have always found them to be reliable and a fantastic product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Marvelous device
on June 7, 2026
Posted by: AlohaPhone
[This review was collected as part of a promotion.] The addition of Galaxy AI has benefited the usefulness of the phone. I have been able to integrate some suggestions into my use of my phone. My phone has become more my assistant rather than a device I simply carry with me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, very reliable and I don't know AI
on June 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is interesting and I need to learn more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my S25 Ultra: camera, stylus, design, Android
on June 7, 2026
Posted by: NullVoid
[This review was collected as part of a promotion.] Really loving this phone. The UI is smooth and easy to use, the camera takes great shots, and the stylus is actually useful - not just a gimmick. The design is sleek without feeling fragile. Plus, staying with Android means I can customize things my way instead of being locked into someone else's ecosystem. No regrets on this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality product. Very durable and reliable
on June 7, 2026
Posted by: WindyCity
[This review was collected as part of a promotion.] I use my phone for most of day to day stuff. Perform a lot of work related activities on my phone as well. It's super responsive and the battery lasts an entire day pretty easily. The few times I've tried gaming, it's been very seamless without any glitches.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top tier gadget
on June 7, 2026
Posted by: Shopaholiq
[This review was collected as part of a promotion.] Love everything about the Samsung S25 Ultra. Had been wanting to switch back to Samsung for some time and once I saw this phone, I knew it was time. Too many great features to name but I highly recommend. No buyers remorse with this one!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good stuff
on June 7, 2026
Posted by: aiaintmything
[This review was collected as part of a promotion.] Not a fan of AI or the fact that I have to use it, as it is built into the phone with no option to opt out. Good camera, good memory, good speed, and ease of use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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