Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,806 Reviews)
Rating breakdown 26,806 reviews
5 Stars
22,990
4 Stars
2,959
3 Stars
521
2 Stars
156
1 Star
180
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great features
on April 20, 2026
Posted by: Axax2p
[This review was collected as part of a promotion.] Loving the phone, lots of features, definitely enjoying the galaxy ai, of the device automatically optimizing it for whatever task I'm doing be that movies writing reading or even giving this review
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Review: Samsung’s Smartest and Mo
on May 7, 2025
Posted by: Hashupic
The Samsung Galaxy S25 Ultra stands as Samsung's flagship for 2025, blending cutting-edge hardware with advanced AI features. Here's an in-depth look at its performance, design, and capabilities.
Response from Samsung USBy R&R Team, May 7, 2025
Hi there Hashupic, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage of your new phone, and are finding so many amazing features of Galaxy AI to use every day. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on July 22, 2025
Posted by: Elonmusk
from West Africa
Expertise:Beginner
Thanks to Samsung for all time help and support love it
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Siva
from Texas
Expertise:Expert
Verified Purchase:Yes
I have had several smart phones with the IP rating 68, my Samsung s25 ultra has the same rating but it stopped working when it fell into the kitchen sink, it was there for less than a minute
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Hi there Siva, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when you have a device that is not operating as intended or expected. Often times when a device is damaged through exposure to water it is also exposed to additional debris, minerals, or materials in the water that are causing the damage to your device. We have provided a link to the Samsung Support Team to assist you with any and all options available to you for a resolution with this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Gratitude
on May 8, 2025
Posted by: Anonymous
from Benin city, upper sokponba Jesus Christ
Wow, words are not enough to express my gratitude, exclusively awesome
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R Team, May 9, 2025
Hello Samwizzy a1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with you new phone, and finding it to be awesome for a range of daily tasks. We have provided links to a few resources to help you further discover features and capabilities of your device, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good size, good weight
on March 18, 2026
Posted by: Brisket
[This review was collected as part of a promotion.] Good screen response and great camera
Audio/ speakers a little loud
Audio/ speakers a little loud
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Pictires
on February 4, 2025
Posted by: CheChe
I absolutely love my S25. I am still exploring it and it takes amazing pictures.
Written by a customer while visiting Samsung US
Customer Rating
4
The features are remarkable, the quality is great!
on February 7, 2025
Posted by: Jason60
The military discount and trade-in bonus offer a substantial discount on my Samsung Flip.
Written by a customer while visiting Samsung US