Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,595 Reviews)
Rating breakdown 30,595 reviews
5 Stars
26,190
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,138 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Mind blown
on November 6, 2026
Posted by: 2012Petu
[This review was collected as part of a promotion.] I am absolutely LOVING my Samsung Galaxy S25 Ultra! After being with other phone user for so long, I finally decided it was time for a change, and honestly, I couldn't be happier with my decision! I wanted to experience something different, have more customization options, and explore all the amazing features Samsung has to offer. And let me tell you, it did not disappoint! The gorgeous display, incredible camera quality, crisp pictures, smooth performance, and amazing features have completely won me over. I love having the freedom to personalize my phone and make it truly my own. The fact that I chose this phone make me happy. Switching from my old phone was a big change, but so far, I'm loving every minute of it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on November 6, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I chose to stay with samsung because of the reliability this company offers.
Not only this but the innovations samsung has continue to show has guaranteed a customer for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality
on November 6, 2026
Posted by: Midniterobber250
[This review was collected as part of a promotion.] I chose the samsung ultra because of the excellent picture quality and Samsungs innovative use of AI integration which makes the product more efficient and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Carry-on
on November 6, 2026
Posted by: Poohlover
[This review was collected as part of a promotion.] This phone does more than I could ever imagine. I can keep schedules, at reminders, take notes, send notes, and if i can't text it I can write it to my friends as if I were passing notes like in high school. I couldn't be more productive as it does so much for me creative wise for my small business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent processor
on November 5, 2026
Posted by: Bryan10
[This review was collected as part of a promotion.] The power that this phone gives you is one of the best I've ever tasted. I really like it because it helps me with my work assignments and studies. He is a faithful companion because he is there when you need him most.
Value
5
Response from Samsung USBy R&R Team, November 5, 2026
Hi there Bryan10, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are thrilled to hear how powerful you have found your device for your needs, and how much it has helped you with your education and work needs. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has made life swift for me
on November 4, 2026
Posted by: NM9324
[This review was collected as part of a promotion.] This product has made being a full-time mother and employee great. I am able to utilize the AI features to set reminders and notes to myself. I love the storage space and how vast it is to save all of my memories.
Value
5
Response from Samsung USBy R&R Team, November 5, 2026
Hello NM9324, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you are loving your device, and how helpful it has been for organizing your life and keeping all of your memories of your family. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Why i love my S25
on November 4, 2026
Posted by: Drummerkid
[This review was collected as part of a promotion.] As a long time fan of the galaxy series, i chose to go with the S25 Ultra after having the 24 for years. Man!! This phone improves upon so many already great features like the camera capabilities and the evolving UI. Im especially particular to the video features of this phone and am constantly impressed by what i am able to accomplish with my device!
Value
5
Response from Samsung USBy R&R Team, November 4, 2026
Hey Drummerkid, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much you are loving your upgrade to this device, and that you are capturing amazing photos and videos with the camera. We have shared a link to the Samsung Support Team to assist you if you have any questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The real deal
on November 3, 2026
Posted by: BananaMan
[This review was collected as part of a promotion.] I chose my galaxy s25 ultra for the ultra capacity and the camera. I've kept it because of the exceptional leap in battery life and charge speed. The titanium frame is durable and allows me to use a phone the way I want to - without a case!
Value
5
Response from Samsung USBy R&R Team, November 4, 2026
Hi there BananaMan, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear how amazed you are with the camera, battery life, and durability of your new device. We have shared a link to the Samsung Support Team to assist you if you are interested in protective accessories for your device, for additional peace of mind, or you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US