Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,978 Reviews)
Open Ratings Snapshot
Rating breakdown 29,978 reviews
5 Stars
25,668
4 Stars
3,377
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great device bad design
on February 17, 2025
Posted by: LORDOMEN
[This review was collected as part of a promotion.] It's one of the greatest devices that Samsung ever made; everything about it is great, from the display, sound, video, camera, and software. However, the rounded corners were a really bad change; they don't look good at all. Also, the non-Bluetooth pen was a downgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is fantastic!
on February 17, 2025
Posted by: GOTOFMS
[This review was collected as part of a promotion.] I recently upgraded from the S23 Ultra and was blown away by the performance bump on this new phone. The AI features and seemless Gemini integration complement ONE UI.
I primarily use the device for troubleshooting client networks as well as photography, casual gaming and some lite online streaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is fast.
on February 17, 2025
Posted by: ChrisS
[This review was collected as part of a promotion.] Everything transitions quickly. It still has all the necessary options and functions. The camera is still great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the most personal phone
on February 17, 2025
Posted by: Ion2000
[This review was collected as part of a promotion.] All the AI features, the now brief, and all the optimized features make this phone personal to me. This phone is more than just a few features, it's exhaustively great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and smooth
on February 17, 2025
Posted by: Lolozero
[This review was collected as part of a promotion.] Fancy things aside, finally the AI support has become practical on the daily use. I find myself with a very fast and smooth interaction with the phone coming from a fold 6.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on February 17, 2025
Posted by: Lm224466
[This review was collected as part of a promotion.] I love the new app layout the seamless action across apps is nice. The screens is so much clearer. The phonte give you noe debrief depending on the time of day that are calibrated to you own interest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply An Ultra Powerful Device
on February 17, 2025
Posted by: Laaaaaa
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is well engineered and the most powerful phone on the planet right now. The sleek new titanium design adds unmatched durability. The AI features on this phone are unlike no other. Get this phone now!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good and bad
on February 17, 2025
Posted by: Calexx44
[This review was collected as part of a promotion.] The good:
The new form is nicer and seems to fit in cases better.
Battery life is great.
Camera is good and the Ai help is a plus.
The bad:
S-pen without Bluetooth is why I'm considering returning it.
If you don't use Ai there's not much reason to upgrade beyond the 23 or 24.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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