Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,164 Reviews)
Open Ratings Snapshot
Rating breakdown 30,164 reviews
5 Stars
25,826
4 Stars
3,404
3 Stars
584
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Perfect phone
on August 10, 2026
Posted by: Jaz465
[This review was collected as part of a promotion.] As a loyal Samsung customer, when it was time to upgrade my phone, it was a no-brainer and I chose the S25 Ultra. Always clear calls, great text messaging capabilities, and easy to manuver. The camera is better than any competitor company. I use it mainly for family pics and for concerts. I can take upclose pictures even if I am far away from the stage. You can't go wrong with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am enjoying my Galaxy S25 Ultra
on August 10, 2026
Posted by: REMSleeper
[This review was collected as part of a promotion.] I chose my Galaxy s25 Ultra for many reasons. It is a reliable phone first off, but it's ability to quickly run all of my apps without hesitation is amazing! The 12 GB memory and the 512 GB storage has made this my most favorite phone thus far. It takes great photos and the built-in AI makes cleaning up the photos easy. If and when this phone ever fails I will certainly take the next version of Samsung Galaxy that comes out. Well done!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is by far the best Samsung phone .
on August 10, 2026
Posted by: Patcdags
[This review was collected as part of a promotion.] I have owned Galaxy s phones since the first one .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply an excellent device
on August 10, 2026
Posted by: CellPhoneGuy420
[This review was collected as part of a promotion.] I chose this phone because its got all the bells and whistles that you'd expect in a modern device without any extra gimmick. Design wise it looks simple but underneath all that simplicity its a powerful beast of a phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works fine for what I need it to do and has good
on August 10, 2026
Posted by: Chill23
[This review was collected as part of a promotion.] Great all around device for multiple daily needs and has great battery life and storage would recommend.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Performance
on August 10, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I chose to stick with Samsung through out the years. They offer high quality products with very good features.
The one feature I truly miss is the ability to use the Stylus pen as a remote to take photographs.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great overall, S Pen leaves a lot to be desired
on August 10, 2026
Posted by: easy21
[This review was collected as part of a promotion.] I have been using Samasung Smart Phones on and off for the last 15 years. This is by far their best phone. Everything is nice and smooth, great AI features, some good smart functionalities especially in the camera app.
Two things that must improve. Taking picture through a button on S-Pen. Not sure why Samsung discontinued this feature. Night time photography. I have heard that S26 has resolved this issue but I am yet to try it.
It is an amazing device overall with a gorgeous screen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S 'uperMan' 25 Ultra
on August 10, 2026
Posted by: EbssRock
[This review was collected as part of a promotion.] Its a beast of a phone with so much computing power and is super efficient to multitask and I love it with my day to day needs whether it be navigation, music, editing videos and pictures or using any AI tools. 'I chose' my S25 ultra and i am glad i did it and will stick with the ultra series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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