Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,756 Reviews)
Open Ratings Snapshot
Rating breakdown 26,756 reviews
5 Stars
22,947
4 Stars
2,953
3 Stars
520
2 Stars
156
1 Star
180
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Great phone
on June 29, 2026
Posted by: Johnboy
[This review was collected as part of a promotion.] Great phone a lot better than my old phone ai works great with my watch and Bluetooth works great and good range connection to my wifi this is my 3 Samsung phone every time I get a new phone I can't believe how much better they get every phone I have gotten a Samsung phone they last
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best!
on June 29, 2026
Posted by: AntG805
[This review was collected as part of a promotion.] My journey with Samsung smartphones started with the Note 3, and I've been a fan ever since. Every new phone has brought something exciting, and it's been amazing to see how much they've improved over the years. They've always been reliable, easy to use, and packed with features that actually make everyday life easier.
The AI features on the S25 Ultra have really taken things to the next level. From helping me write messages, summarize information, and edit photos, to making searching and everyday tasks faster, it feels like having a smart assistant built right into my phone. The best part is that it all works naturally without getting in the way. Samsung continues to impress me, and I can't wait to see what they come up with next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fastest and most reliable smart phone I've owned!
on June 29, 2026
Posted by: Samsung4Lif3
[This review was collected as part of a promotion.] I did not have computer access for most of the time I've owned this phone and I didn't miss it! This phone does it all. It's lightening fast. Faster than the laptop I just bought from the competing brand. Battery life is insanely good. So much storage! Samsung is the best choice for smart phones - Samsung owners already know this! I made the switch over 10 years ago and I am never going back. My mom texts me pictures from her phone (the competitor with its own store wink wink) to have me edit them for her. I use Galaxy AI to remove objects easily. This comes in handy especially for sentimental photos or when there are strangers in the background for privacy reasons. I personally use Galaxy AI to remove the occasional blemish. Takes only a few seconds! Phone is sturdy but not heavy. Big screen and crisp display. Intuitive to use and seamless with my email accounts, browser, online storage, and various apps synch up perfectly. You will feel the difference- the speed is unmatched. I'm just a normal person but if I was a techie person I could do even more with this phone. It's so dependable and I love the fluid design. I chose white for the color- haven't had a white phone in over a decade. Love!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love this phone
on June 29, 2026
Posted by: OnlyStanz
[This review was collected as part of a promotion.] The phone, the features, the camera .. Best phone on the market in the world. Galaxy user for life!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features
on June 29, 2026
Posted by: heavenly
[This review was collected as part of a promotion.] I love the Galaxy line of phones! I've had one since the 22. It exceeds my every need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a good phone, but lacking some features
on June 29, 2026
Posted by: CYoung
[This review was collected as part of a promotion.] Im not interested in the Galaxy AI or any of those related features, so I will not be going over them in my review. However, The phone and camera are great. The stylus would be nice, however Samsung gutted most of its features and so I end up NEVER using it, its effectively a useless paperweight because theres just no practical use case for it. All air gestures were removed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone especially with pictures.
on June 29, 2026
Posted by: Odjebit82
[This review was collected as part of a promotion.] Device has a great length battery life, takes great pictures, and you can hear your calls very clear as if the person standing next to you. So far best phone I've had. Wouldn't change Samsung for any other phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung S25 Ultra has simplified everyday life
on June 29, 2026
Posted by: Momoffive
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a true flagship powerhouse, blending incredible hardware with useful Galaxy AI features. Its premium build quality, highlighted by a titanium frame, makes it feel durable and sophisticated. The 6.9-inch display is exceptionally sharp, featuring an anti-glare coating that makes it easy to view even outdoors. Performance is incredibly fast and responsive, handling multitasking and gaming without any lag. Its camera system is a major highlight, with a 200MP main sensor and amazing zoom capabilities. Battery life is reliable, lasting a full day and supporting 45W charging. Its most defining features are the built-in S Pen for precision note-taking, and Samsung DeX, which turns your phone into a desktop workstation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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